Fire Damage Restoration Process

Contents: Pack Outs, Storage, and Move Backs - Our office can handle all of your personal property!

If your claim requires a large amount of repairs or if your claim caused damages to your personal property then our office can establish a UPP claim with your insurance provider.

We will come out to the property and inventory all items, box the items that can be saved and then box the items that are damaged. We will store the items in our Climate controlled warehouse during the length of your repairs. Then the items will be returned to your property once you are ready for them. 

Software Programs SERVPRO uses is called Assured PackOut. This allows us to complete a full inventory list and photo document that can be email/submitted to the insurance provider. 

SERVPRO of Columbus, will work along side your insurance company to ensure that they receive all documentation that is required so your personal property can be restored, cleaned, or properly replaced based on your insurance coverage. 

Your personal belongings are not only hold certain values but some hope specials meaning. We will take care of your property from start to finish!

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (706) 568-1934

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.