Recent Posts

Emergency Water Damage Services?

1/7/2022 (Permalink)

Do you need Emergency Water Damage Services?

SERVPRO of Columbus, is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Next Step:

  1. Assign a Project Manager
  2. Schedule inspection date & time 

Once a manager is on-site they will access the property damages and complete the sign up process. 

Call SERVPRO of Columbus, GA 706-568-1934

Commercial Kitchen Fires

1/3/2022 (Permalink)

Whether it is a smoke condition caused by a fire in the prepared food section, an oven fire in a manufacturing facility, or fire suppressing chemicals spread over 40 tons of fresh fruit, the disasters that effect food companies present some pretty awesome challenges. 

Wrong decisions early on can open a Pandora's Box of liability issues even before the matter of cash flow and fulfillment come into play.

  • Companies with sophisticated business system back ups can be stymied when they realize two days after a small fire that their regular staff lacks the knowledge to clean soot and deodorize after a small fire.
  •  Distribution companies turning 50 tons of fresh fruit every week trip when they fail to secure hauling capacity and a destination for destruction of a warehouse brimming with imported product during high import season.
  •  A small chain store manager must decide in hours whether to do a partial open of a store or incur the cost of extended, nighttime cleaning time. nighttime cleaning mitigation.

These are a few of the many real-world challenges we have solved over the past year.  There are many more.

Our approach to commercial losses is to stabilize and then meet with affected parties to understand the goals of all affected constituencies. 

Is your business ready for the next loss! If not SERVPRO of Columbus, can assist not only with the clean up but also we an ERP to provide prior to your next claim. 

Partnerships with Property Managers

12/29/2021 (Permalink)

SERVPRO of Columbus, will work along side the HOA and the owners of the properties. We 

recognizes the urgency to react and to immediately build a recovery plan when we partner with property managers. Winter months aren’t the time for training in front of upset tenants.  Our crews receive technical and service training to identify a situation and do the right thing and to be sensitive to a situation.

Our office works with our partners to make sure documents flow through the right channels which simplifies settlement whether there is a claim or the job is a direct pay. We also anticipate and recognize coverage issues so that tenants and owners understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry so your first decision to call on SERVPRO of Columbus should be an easy one. We want to be there for you and your tenants. 

Fire Damage Cleanup & Repairs

11/11/2021 (Permalink)

Fire Damage Ceiling rafters and soot damaged walls.

Fire damage disaster can happen at any moment of the day, wreaking havoc on families and businesses. Common causes of fire damage include appliance malfunctions, faulty electrical work, negligence, and natural disasters, all of which are unpredictable. When a fire damage disaster occurs the number one consideration is the safety and security of you and your loved ones. Once everyone is safe and out of harm’s reach it is important to start the fire damage restoration process as soon as possible to limit your losses and protect your property.

The first 24-48 hours after a fire damage disaster is the most critical time for the restoration process, but we understand that this is also the most emotional and stressful time. 

At SERVPRO of Columbus, S. Muscogee/Chattahoochee County,  we will treat you and your property with respect and dignity. We will help guide you through this difficult time, easing your burden by taking care of your home or business.

Call our office at 706-568-1934 24/7, 365-days a year! 

First Steps After Storm Damage

11/11/2021 (Permalink)

Your First Step After Storm Damage

When your home is damaged by hail, tornadoes, windstorms, or hurricanes, having an experienced restoration team on your side to repair your property will be invaluable. At SERVPRO of Columbus, S. Muscogee/Chattahoochee County, we are a full-service licensed general contractor specializing in all types of storm related repairs. We will take action right away to protect your assets with emergency board-up and roof tarping services to protect your damaged building. Then, after the gale has passed, we will restore your property to preloss condition or better.

Specializing In:

  • Thunderstorms
  • Lightning strikes
  • Hurricanes
  • Tornadoes and high winds
  • Hail and ice storms
  • Freezing weather and broken pipes

Protecting Exposed Property

Our region is no stranger to strong weather capable of causing significant destruction. Strong winds rip off shingles or siding, flying debris breaks windows, falling branches pierce roofs, and large hail damages structures. This type of damage then leaves your property vulnerable to water damage and mold growth. At Southeast Restoration, we offer comprehensive storm recovery services including  24/7 emergency response, expert board-up and tarping services, tree removal, and full reconstruction services. No matter the size or scale of the harm to your property, we have the resources to protect, repair and restore your home.

If you need services after the next storm them give our office a call we are will be there for you! 706-568-1934

Professional Trained Experts

11/11/2021 (Permalink)

Commercial Mold Claims

Mold can be a serious problem if it is not remediated the right way. Cleaning and scrubbing mold off surface areas will only take away the surface problem. Until the source of the mold is found and eliminated, your property will continuously experience mold damage. Mold damage doesn’t only affect and damage the structure of your home, it can cause serious health effects for infants, senior citizens, and other people that experience respiratory illnesses.

There are different types of mold and the methods of removal needed may vary. We will recommend an Industrial Hygienist for air quality testing – they’re certified to test and identify types of mold. They prepare a protocol for us, which we follow to remediate the mold.

If you suspect that you might be experiencing a mold problem in your home or business, please contact the experienced and professional team at SERVPRO of Columbus. Our team is qualified and certified to assess the type and amount of damage in your home and then use the proper methods and equipment to quickly take control of the situation before the situation takes control of your home and life!

  • Highly Trained Mold Remediation Specialists
  • Industry Leading Techniques & Equipment
  • Professional Expertise & Guidance
  • Friendly & Supportive Help
  • Honest & Trusted Local Support

Call us today! 706-568-1934

Smoke and Soot Facts

11/9/2021 (Permalink)

Smoke and Soot 

is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, “SERVPRO of Columbus & S. Muscogee/Chattahoochee County ”will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Call our office for your next structure cleaning related to fire. 706-568-1934

Winter is Coming - Frozen Pipes

11/9/2021 (Permalink)

Although, its only fall here in Columbus, GA. We know that Winter will be coming it just has not come to the surface yet. However, there is no reason why we cannot proceed with early planning and taking care of our household pipes. 

When freezing temperatures hit, here are some helpful prevention tips:

  • When you know temperatures will be dipping below freezing, allow water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • Keep your house at a warm, consistent temperature both day and night.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 degrees.
  • If you do end up with frozen pipes, a hand-held hair dryer or heat lamp can thaw them.

When Winter does come make sure you have your local SERVPRO of Columbus number saved and give us a call for your next service. 706-568-1934

Roof Leaks in Local Columbus Hotel

11/9/2021 (Permalink)

Ceiling collapses down in 3rd floor hotel room. Our office received a call from local hotel owner in September to assist with providing emergency services. When our teams arrived in the property there was a total of 6 units with water damage. 

Our crews immediately took action. We completed a walk-through with the owner and discussed the game plan on starting the mitigation process. Once all approval was granted our technicians began services.

As you can see in the attached photo. The ceiling had collapsed and caused debris to damage the contents below. But that not stop within just one room. Three floors down water traveled through the walls and outlets affecting the additional spaces.

SERVPRO performed the following services:

  • Debris removal
  • Removal of damaged materials
  • Anti-microbial treatment 
  • Placement of equipment
  • Daily monitoring
  • Daily meetings with the Project Manager and Owner

Once work was completed we were able to provide the Owner of the Hotel and their Insurance Company a full report of services with readings, signed forms, and photos documenting the events that took place. 

No loss to small or big! We are here for our community and are working with them all steps of the way. 

Call SERVPRO of Columbus Today! 706-568-1934

From the First Call to the Last Hand Shake!

11/5/2021 (Permalink)

SERVPRO of Columbus, S. Muscogee/Chattahoochee County, prides itself in always making sure the customers and clients are happy with our services and the work that we provide them. During this process our team members understand the stress and concerns that our insureds are going through. 

It all starts with the first call that the office staff takes, to scheduling a manager to the property for the initial inspection, then to follow with our crews coming out to perform the services that are needed and finally for our managers and estimators to close out your claims. We train all of our SERVPRO employees to know the importance of great customer service and strive to always do our best!

SERVPRO of Columbus, S. Muscogee/Chattahoochee County has always gone above and beyond to make the loss of your claim less painful and to get your back to your "Like it never even happened," status. From the first call to the Last Hand Shake our teams are here for you!

Call us with your next claim! 706-568-1934