Recent Posts

Knowing your Policy Coverage

6/10/2021 (Permalink)

Most commercial properties have a high insurance policy and coverage rate. Does your office have a plan of action in place that can answer all of the questions that your restoration company may ask?

Commercial property policies protect business properties and their contents against loss, like fire, theft, or other physical destruction. These policies may also cover loss of income or an increase in business expenses that result from any of the resulting property damage.

Know if your business has a deductible? Confirm that your insurance company has all vendor information that they may need in order to file a claim. 

SERVPRO will work with your insurance adjuster, field rep, and companies site manager that is involved in the claim. We will provide all documentations, photos, forms, labor hours, and estimate to the claim handler. 

It is important to know what your insurance will cover vs what it does not cover and if you have multiple insurance polices for different things. 

Real Estate & Sale By Owners

6/10/2021 (Permalink)

Realtors & Seller's did you know that SERVPRO of Columbus can offer services for the following before listing your next property:

In today's real estate market, you can have an edge with a reputation for having quality listings whether it is a commercial or residential listing. You also want the ability to move a sale through quickly to get your commission.  Presentation is everything.

SERVPRO of Columbus professionals can assist you in many different ways to make this sale the best!  We can assist you in inspecting a crawl space/attic area for mold, water, or biohazard damage and also replace the vapor barrier if needed.  We can assist in estate sales in the case of hoarder clean outs with optional inventory itemization and cleaning services.  

A SERVPRO of Columbus professional can attend your next sales meeting to discuss how to recognize the potential for mold and what to do in case of a fire or water emergency.

So before you risk the opportunity to close the sale of the property, call SERVPRO of Columbus 706-568-1934.

Fire Restoration Services

5/13/2021 (Permalink)

Title: Muscogee County Smoke and Soot Cleanup

Category: Fire Damage

Photo Caption: Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.


Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Columbus will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706.568.1934

Smoke Alarms

5/13/2021 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.* The National Fire Protection Association

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.  Business owners should consult the local Fire Marshal to ensure specific building fire codes and smoke detector requirements are met.


-Install smoke alarms on every level of the home, including the basement according to alarm instructions.  Larger homes may need more smoke alarms.

-Smoke alarms should be installed away from the kitchen and at least 10 feet away from a cooking appliance to prevent false alarms.

-Test smoke alarms at least once a month using the test button.

-Replace batteries in all smoke alarms at least once a year. If an alarm “chirps,” the battery is low and should be replaced right away.

-Replace all smoke alarms when they are 10 years old.

*Tips and statistics provided by the National Fire Protection Association.

Preparing for a Hurricane by CDC Guidelines

5/4/2021 (Permalink)

The season is almost upon us! It's time to start preparing for the upcoming Hurricane Season of 2021. 

The CDC has updated their website with some recommendations. We will be including that link below for additional information. 

However, your local SERVPRO is prepared with some useful tips as well:

  1. Have an Emergency Plan
  2. Extra Batteries
  3. Can Goods & Dry Goods
  4. Bottled Waters
  5. Flash lights
  6. Generator 
  7. Extra Gasoline 
  8. Contact Numbers

Once the storm has our office for your storm or flood damages that occurred to your property. 

We can assist with the following:

  • Tarps
  • Tree Removal
  • Dry out
  • Repairs
  • Contents

Give our office a call if you have questions or need additional services: 706-568-1934

25 Ways to Save Water

4/29/2021 (Permalink)

Are you noticing a higher water bill lately? If some check out these helpful tips:

  1. Check your toilet for leaks
  2. Stop using your toilet as an ashtray or wastebasket
  3. Put a plastic bottle in your toilet tank (see link below for explanation) 
  4. Take shorter showers
  5. Install water-saving shower heads or flow restrictors
  6. Take baths
  7. Turn off water while brushing your teeth
  8. Turn off water while shaving
  9. Check faucets and pipes for leaks
  10. Use your automatic dishwasher for full loads only
  11. Use your automatic washing machine only for full loads
  12. Don't let the faucet run while your are cleaning vegetables

See the additional Tips at the link below. 

Now if your notice any leaking water then call our office for a moisture check. 706-568-1934.

Commercial Fire Loss

3/30/2021 (Permalink)

Weeks leading up to our newest Hotel here in Columbus, Ga the hotel general contractor called our office after the hotel had a small fire. Now the fire was able to be put out by the local fire department. Although, the fire department did not use water to put out their fire. They used the fire extinguisher and foam to remove the flames. 

Now that this was taken care of there was a lot of SOOT and residue left over. The general contractor explained that they were on a time line and requested that we come out as soon as possible. 

Crews were dispatched within the same day. We started the cleaning process in different stages.

Top to Bottom cleaning

Removing contents (set up their own cleaning stages)

Placed Air Scrubbers

Completed an initial, midway, and final walk-through with the general contactor and owner of the hotel.

The hotel was back up and running for the general contractors next step. 

SERVPRO of Columbus, is proud to be able to assist the local contractors but also assist with the new businesses coming to our area. 

Celebrating 44 Years

3/30/2021 (Permalink)

Happy 44th year SERVPRO of Columbus/ S. Muscogee/ Chattahoochee County. We are celebrating our 44th year in the Columbus community. 

This is a BIG accomplishment to still be here working along side our customers and other small/family owned businesses.

This business was all started with a dream in mind by Dennis & Melissa Carraway. They wanted to have something that they built with their hands and were able to keep the company within the family. 

SERVPRO of Columbus, S. Muscogee/ Chattahoochee is proud to say that our door are still open for all Restoration, Mitigation, General Cleaning, and Reconstruction needs. We are here to assist our fellow neighbors with all of their future claims or projects that may come up. 

We look forward for the next 40 years. 

Support your family owned businesses. 

Thunderstorm Preparedness in Georgia

3/1/2021 (Permalink)

Thunderstorms are beautiful, but they can also be dangerous.  They can cause severe damage to your home and property in Georgia. Thunderstorms include lightning and can:

  • Include winds over 50 MPH
  • Create hail
  • Cause flash floods
  • Cause tornadoes

In most places, a thunderstorm can happen at any time of the year and at any time of the day. As we know in Georgia the weather is never predictable. 

Tips to follow:

  • Sign up for your local community's warning system
  • Cut down or trim back trees from all structures that are close to the roofs
  • Install surge protectors, lightning rods, or a lightning protection system
  • Keep your generator close by incase power goes out
  • Call our local SERVPRO to assist with any wind, tree, or structure damage cause by the storm

Veteran Hiring Pledge

2/24/2021 (Permalink)

Our office is committed in hiring veterans. We are always striving to be a vital part of our community and we want our veterans to be a part of our professional family. Leadership training taught by military is essential for our teamwork and very valuable for our professional growth. In return we offer a clear career path, a healthy working environment, and room for certifications. Anyone interested in applying please go to our website and simply submit your resume. Or you can come to our office and fill out our one page application with your resume. At 140 Gateway Court, Columbus, GA 31909. 

Feel free to spread this information along. Call our office to learn about what positions are currently open. 706-568-1934. We look forward to hearing from you.