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Fire & Water - Cleanup & Restoration

Archived Blog Posts

When A Tree Falls

7/30/2018 (Permalink)

Tree Being Removed From Roof

Here in the Muscogee County area, we have had an unusual amount of heavy rain and storms so far this year. With those come strong winds that can weaken the trees surrounding your home until one day you hear a sound that every homeowner dreads. A tree has given in to the stress and CRASH, there is a tree in your living room and the rain is pouring in. Now what?

 First: Make sure your family and pets are safe.

Second: If you can safely do so, turn off the      power. Water + Electricity = Bad

Third: Call SERVPRO of Columbus @ 706.568.1934

 We are on-call 24 hours a day to respond to your storm damaged home or business. SERVPRO of Columbus can handle the entire job from top to bottom, and coordinate directly with your insurance company to make the process as stress free as possible. We handle insurance claims for storm damaged homes and businesses all the time, and are familiar with all of the local insurance agents and adjusters.

 Our quick respondors will mitigate your home to help prevent any further damage from the storm and after one of our professional tree removal contractors removes your new addition, we can clean, dry, and repair your home or business. It is always easier dealing with one company that can do everything, than several companies doing different parts of a job.

 Don’t let a tree on your roof or storm damage stress you out. Whether you live in Fortson, Midland, Upatoi, Columbus, Ft. Benning, or any of the surrounding areas, you can call SERVPRO of Columbus 24/7 at 706.568.1934 to any size disaster!

Small Fire, Big Deal

7/19/2018 (Permalink)

A Small Fire Can Be A Big Deal

A fire inside your home or business is never good, but what if it is a just a small kitchen fire that was extinguished quickly, or a shorted out electrical outlet that only burned for a few minutes? The damage caused by a small fire can still be a huge problem. Smoke and soot travel quickly, especially through air vents, and sometimes it can be difficult to know what other areas of your home or business have been affected.

      There are actually different types of smoke and soot that must be cleaned using solutions that are specifically designed to target the type of damage you have, and the kind of surface it has settled on. SERVPRO of Columbus has specially trained and certified technicians that know where to look, and perform tests to determine what type of smoke or soot your home and belongings have been affected by. They know exactly what solutions are used on particular surfaces and materials to restore them while preventing further damage that can be caused by using chemicals or cleaners not designed for your specific type of damage.

 So, before you wipe down that antique table that your grandmother gave you with “furniture cleaner”, or spray your curtains with that blue bottle from under the sink, call SERVPRO of Columbus at 706.568.1934 any time, day or night

How Dry Is Dry

7/17/2018 (Permalink)

A Typical Moisture Meter Used By SERVPRO Technicians

How Dry Is Dry?

 When you experience water damage to your Columbus, Ga home or business, how do you know when it is really dry?

At SERVPRO of Columbus, we have certified technicians that use professional techniques and equipment like moisture meters to ensure the proper amount of drying has taken place. 

Did you know that some materials can be over-dried? Things like wood floors and some building materials require a certain amount of moisture to maintain their strength and shape. The proper amount can also be dependent on several factors like elevation and region.

Our technicians know exactly how much moisture is appropriate for all of the materials in your home, and will be sure to restore them correctly.

If you have water damage in Muscogee County, call SERVPRO of Columbus 24 hours a day @ 706.568.1934. We look forward to hearing from you!

Muscogee County Mold

5/15/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remedy your mold infestation.

Mold Growth Conditions In Columbus, Ga

5/15/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Columbus to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 706.568.1934

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Columbus for mold remediation services.

Is Your Columbus, Ga Business Prepared?

5/15/2018 (Permalink)

Do your employees know what to do in the event of a disaster? Who do they call if they open in the morning and your business is flooded? What if the break room microwave starts a fire?

SERVPRO of Columbus is here to help. We offer a free service called an Emergency Ready Profile. This is a file that we create for your business to keep in a central location that contains emergency contacts, utility company phone numbers, locations and pictures of the utility shut-offs for your building, and any special instructions that you would like to include. We will also attach tags to the utility shut-offs so that they are immediately visible.

Time is always a factor in these types of situations. Having a plan will help to ensure that the damage to your business is minimized.

After everyone is safe and any necessary emergency responders have been called, be sure to call SERVPRO of Columbus at 706.568.1934 so that we can get you back open for business as quickly as possible!

For Immediate Service To Your Columbus Business

2/9/2018 (Permalink)

SERVPRO of Columbus provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Muscogee County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 706.568.1934

Commercial Services

There's never a convenient time for fire or Water damage to strike your Columbus, Ga commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Mitigation

Sick Employees? It Could Be In The Air.

2/9/2018 (Permalink)

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the duct work should be a high priority, In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate bacteria, odors, and contaminants such as mold and irritating dust throughout your building.

Unlike the majority of the duct cleaning services, your SERVPRO of Columbus Franchise Professional uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

We can Help:

    • Remediate Bacteria, Fungi and Mold
    • Reduce Potential for Mold Growth
    • Restore Peak Energy Efficiency
    • Eliminate Offensive Odor

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.

CALL US TODAY at 706-568-1934

Columbus, GA Residents: Follow These Mold Safety Tips If You Suspect Mold

1/19/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Columbus for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Columbus specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 706.568.1934

When Storms or Floods hit Columbus, SERVPRO is ready!

1/19/2018 (Permalink)

SERVPRO of Columbus specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Columbus, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 706.568.1934

Columbus, GA Residents: We Specialize in Flooded Basement Cleanup and Restoration!

1/19/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Columbus basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 706.568.1934

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Columbus and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 706.568.1934

Columbus, Ga Smoke and Soot Cleanup

1/19/2018 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Columbus will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706.568.1934

IICRC Certified Firm

1/19/2018 (Permalink)

SERVPRO of Columbus is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Columbus, Ga 24 Hour Emergency Water Damage Service

1/19/2018 (Permalink)

SERVPRO of Columbus is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 706.568.1934

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Columbus has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Columbus, Ga Commercial Property After A Water Damage Event

1/16/2018 (Permalink)

Flooding and water damage events at Columbus commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Columbus, Ga Water Damage Event

1/16/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Columbus provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Columbus arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 706.568.1934

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What is Lurking in Your Ducts?

1/27/2017 (Permalink)

Duct Cleaning Professionals!

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority, In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.


Unlike the majority of the duct cleaning services, your SERVPRO of Columbus Franchise Professional uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.


We can Help:



  • Remediate Bacteria, Fungi and Mold

  • Reduce Potential for Mold Growth

  • Restore Peak Energy Efficiency

  • Eliminate Offensive Odor


In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.


CALL US TODAY at 706-568-1934

Does Your Columbus Home Have A Mold Problem?

12/19/2016 (Permalink)

In Columbus, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 706-568-1934

Holiday Fire Prevention

11/18/2016 (Permalink)

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations. So keeping fire safety top of mind in the kitchen during this joyous but hectic time is important, especially when there’s a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer from fire.

Thanksgiving is a peak holiday for cooking fires, and the fire department responds to four times the amount of fires compared to every other day. One of the main contributors to this fire increase is leaving the kitchen while food is still cooking. Therefore, leaving the food unattended and able to cause more damage faster. The second leading factor is cooking equipment, so please be sure to make sure you are using the correct cooking utensils.

Safety tips
  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Thank you to NFPA for safety tips.

SERVPRO of Columbus wants to be sure you are aware on how to prevent these unfortunate situations, but if a fire were to happen we are there for you 24/7 even on holidays. Of course, always making it like it never even happened.

 

Our Fire Damage Restoration Services

10/25/2016 (Permalink)

Title: Muscogee County Smoke and Soot Cleanup

Category: Fire Damage

Photo Caption: Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

Body:

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Columbus will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706.568.1934