If you have a fire or water emergency, please call us now at (706) 568-1934

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

SMOKE ODOR REMOVAL

5/11/2022 (Permalink)

How to Remove Smoke Odor

The lingering smells of smoke from cigarettes and cigars are irritating for many. Candles, kitchen stoves, toasters, fireplaces and the dreaded unintentional fires also emit smoke odors that waft through a home, leaving homeowners scratching their heads for effective methods to cleanse the inside air.

Tips for Removing Smoke Odor

Smoke particles cause the unpleasant smell of smoke. When left unchecked, the smoke particles remain in place, continuously unleashing the smoke odors. To effectively remove the smell of smoke, the smoke particles must be dislodged. Simply masking the odors with scented products does little to resolve the underlying odor issue.

When homeowners spend 90 percent of their time indoors, improving the air quality is an important task. An ozone generator is a homeowner’s most effective tool, as it removes the actual smoke particles that cause the smoke odors. Ozone generators can be rented, which leads to hefty expenses.

Here is how to remove smoke odor from your home using a variety of methods:

Vinegar

Vinegar is a common household product with many functional uses. Place bowls of white vinegar throughout the home. The vinegar will absorb odors over the span of several days, leaving the rooms with a fresh scent. Homeowners also have the option of wiping down the walls, floors, and other areas affected by smoke with white vinegar.

Baking Soda

Another product frequently found within the home is baking soda, and homeowners have easy access to the powerful cleansing effects of this natural odor reducer. Similar to the odor absorption powers of white vinegar, baking soda can be placed in bowls around the home. The baking soda will absorb the smoke odors. Homeowners can also sprinkle generous amounts of baking soda along carpets and furniture, leaving the baking soda to sit for a few hours, then vacuuming.

Ventilation

Bust open the doors and windows on a fine summer day. The gusts of clean outside air will gradually thin out the smoky odors. Smoke smells will blow away in the wind, leaving your home with improved air quality.

Charcoal

The charcoal grillers use on their grill is an effective odor absorber. An air purifier that features a charcoal filter is an excellent way to combat smoke odors. Homeowners can also place bowls of charcoal around the home to eliminate smoke smells. The charcoal absorbs smoke odors, in the same vein as vinegar and baking soda.

Smokers who smoke inside the home can put a bowl of charcoal close to the ashtray to instantly absorb the smoke. Prevent recurring smoke odors by not permitting smoking indoors.

Newspapers

When you’re done reading the comics, scrunch up the newspaper into a ball. Leave the newspaper around the home and experience its gradual, odor-eating abilities. Newspapers are excellent odor absorbers, though the effects may take 48 hours to materialize.

Borax

Grab a rag and wash down the walls with Borax. The Borax works to remove the actual smoke particles stuck to the walls or flooring, so it is a far better method than absorption. Wipe down your walls with 2 gallons of water combined with a half cup of Borax and a half teaspoon of dishwashing liquid. Rinse away the solution with clean water. The smoke particles and the resulting odors will be washed down the drain.

Steam Cleaner

Smoke particles that have become lodged into carpets, upholstery and curtains can be effectively eliminated by a powerful steam cleaner. While most homeowners are not likely to have a steam cleaner sitting around the house, one can be inexpensively rented from a local hardware store. Use this gadget to deep clean every fabric surface.

Febreeze

Another odor absorber, Febreeze works because it contains a chemical compound known as cyclodextrin, which grips odors. Spray Febreeze generously around the home to reduce the smells of smoke.

Professional Smoke Odor Removal Services

The most effective way to eliminate smoke odors is to hire a professional smoke damage restoration company. The technicians will zap away the smoke particles with advanced technology, leaving your home, its furnishings and all surfaces free from the overpowering elements of smoke.

ServiceMaster of North Texas is a reputable fire and smoke damage restoration service provider. Our specialists are trained and experienced in resolving odor issues related to smoke, soot and fire. Every household item the smoke particles have settled into, from stainless steel, marble and tile to upholstery and carpeting, will be thoroughly cleansed.

Our skilled technicians are experts in smoke odor mitigation. Advanced technology is utilized as a powerful means of odor elimination. SERVPRO of Columbus, Ga professionals use hydroxyl and ozone deodorization to dislodge all smoke particles and the resulting odors. Our technicians will also pinpoint the source of the smoke odors and remove it immediately.

Smoke odor is a messy matter. When left alone, smoke can permanently damage household furnishings and structural elements of a home. Swift and proper cleaning will ensure the affected property within a home is restored.

SERVPRO of Columbus, reliably serves the Columbus, Ga, communities of homes and businesses. We are available 24 hours a day to take emergency calls.

Hurricane Season is Approaching!

5/11/2022 (Permalink)

Hurricane Season is Approaching! Here are some Tips to know:

Number ONE: Stay inside and keep away from all windows, skylights and glass doors. Go to a safe area, such as an interior room, closet or downstairs bathroom. Never go outside the protection of your home or shelter before there is confirmation that the storm has passed the area.

  • Never use a wet electrical device.
  • If the power is out, use flashlights instead of candles.
  • Prevent carbon monoxide poisoning.
  • Be careful near damaged buildings.
  • Stay away from power lines.
  • Protect yourself from animals and pests.
What to do during a Hurricane
  • Stay indoors and away from windows.
  • Listen to local television or radio for updates.
  • Conditions may change quickly; be prepared to evacuate to a shelter or neighbor's home if necessary.
A basic emergency supply kit could include the following recommended items: Water (one gallon per person per day for several days, for drinking and sanitation) Food (at least a several-day supply of non-perishable food) Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert. Flashlight. Most Importantly: Know your Evacuation Plans. Contact your local Red Cross or Local Weather Stations for updates. Call SERVPRO of Columbus, if you have any storm damages once the storms have passed. We are here to help! 706-568-1934  

Water Damage? Call SERVPRO!

4/8/2022 (Permalink)

SERVPRO of Columbus is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 706.568.1934

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Columbus has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Celebrating 45 Years!

3/23/2022 (Permalink)

SERVPRO of Columbus, S. Muscogee / Chattahoochee Counties is celebrating 45 years within the Columbus, GA Community! 

WHY SERVPRO! 

  • We're Faster to any size disaster
  • We are Restoration Specialists
  • We use Advanced Technology and Techniques 
  • Entrepreneur Franchise 500: TOP TEN Ranking in 2022
  • RANKED Number ONE in the Restoration Industry in 2022

Commercial Restoration Services:

  • Facilities Cleaning & Restoration
  • Document Restoration Service (pending)
  • Bioremediation Services
  • Reconstruction Services
  • Water Damage Services
  • Fire Damage Services
  • Contents - Cleaning & Pack Outs

Involvement within the Community!!

  • Chamber Events
  • Golf Tournaments 
  • Local School Advertisement & Sponsoring Teams
  • Involvement in Third Party Organizations 

Our office works along side the Client, Insurance Carrier and Agents office. We are here to assist everyone in their time of disaster. From General Cleaning, Water Damages, and Rebuild. If you have questions about your property loss then give out office a call and we can walk you through the process. No loss to small and no loss to big! 

Like it never even happened.”

706-568-1934

Biohazard Cleanup Process

3/17/2022 (Permalink)

BIOHAZARD CLEANUP PROCESS

SERVPRO of Columbus is trained and licensed to handle contaminants caused by homicide, suicide, and hoarding environments professionally and discreetly 24 hours a day, 7 days a week, 365 days a year throughout Georgia. 

Proper decontamination of affected surfaces and the appropriate disposal of biohazard waste is crucial in preventing blood borne pathogens from spreading. Our professionals will completely clean, sanitize, and deodorize any unsafe environment and transform it back into a clean operational property. SERVPRO of Columbus uses only EPA-certified disinfectants proven to be effective against most infectious germs. We thoroughly disinfect all surfaces, remove, and dispose of all biohazard infected materials. 

Our technicians will be in full Personal Protective Equipment and will dispose of all materials properly. 

SERVPRO of Columbus, is here for you during this time of need. Call our office today for your estimate of services. 

You can reach our office at 706-568-1934, 24/7

Spring Weather

3/17/2022 (Permalink)

Spring weather can be unpredictable. When severe weather hits unexpectedly, the risk of injury and weather-related death increases, so planning makes sense. Prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.

Spring is the time of year when many things change—including the weather. Temperatures can swing back and forth between balmy and frigid. Sunny days may be followed by a week of stormy weather. Sometimes extreme weather changes can occur even within the same day. Mark Twain once said, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.”

Thunderstorms cause most of the severe spring weather. They can bring lightningtornadoes, and flooding. Whenever warm, moist air collides with cool, dry air, thunderstorms can occur. For much of the world, this happens in spring and summer.

Resources to have on-hand...

  • A battery-operated flashlight, a battery-operated NOAA Weather Radio, and extra batteries for both
  • An emergency evacuation or shelter plan, including a map of your home and, for every type of severe weather emergency, routes to safety from each room
  • A list of important personal information, including:
    • telephone numbers of neighbors, family, and friends
    • insurance and property information
    • telephone numbers of utility companies
    • medical information
  • According to the American Red Cross a first aid kitexternal icon may include:
    • non-latex gloves
    • assortment of adhesive bandages
    • antibiotic ointment
    • sterile gauze pads in assorted sizes
    • absorbent compress dressings
    • tweezers
    • scissors
    • adhesive cloth tape
    • aspirin packets (81 mg each)
    • first aid instruction booklet (NOTE: Customize your first aid kitexternal icon to meet your individual and family needs.)
  • A 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bags

Seasonal Storms - Tips & Warnings

2/10/2022 (Permalink)

Advance warning is the most powerful preparedness tool for severe weather. Every family should have multiple methods for receiving severe weather alerts, including at least one with an audible alert to wake you in the middle of the night if necessary.

Alerts and Warnings

How You Can Start Preparing Now:

Know Our Area's Risk

Heavy rainfall, high winds, flooding, tornadoes and pipe freezes are weather related things our area needs to be aware and cautious of.  

Stock Up on The Necessities

It is not uncommon for these larger storms to lead to power outages.  Make sure you are stocked up on water, food, batteries for flashlights, and anything else you may need to feel more comfortable during a power outage.  Keeping your cellphones fully charged as the storm nears is also smart; being able to contact family, friends, and first responders is always important!

Stay Informed

Keep an eye on our local news and weather alerts, for information regarding the storm.  Staying alert for flash flood warnings and strong wind advisories can help keep you and your family safe throughout the storm.

Have a Backup Plan

If your home is in an area prone to flash flooding, have a backup plan!  Call relatives and friends and make a plan to visit a home in a safer location during the storm!

For more information on emergency preparedness, visit ready.gov

Steps to Take After a Water Damage

2/7/2022 (Permalink)

What should I do immediately after a water damage? 

Steps to Take After a Water Damage

  1. Call Your Insurance Company.
  2. Call SERVPRO of Columbus
  3. Protecting Yourself, Appliances, and Valuables.
  4. Start Water Damage Repair.
  5. Drying Out Your Home and Removing Humidity.
  6. Identifying Mold.
  7. Deciding What Needs To Be Restored After Water Damage.
  8. When To Move Back Into Your Home.
  9. Call SERVPRO of Columbus

Water Damages are never predicted and can cause a homeowner a lot of headaches and frustration! It does not have to be when working with a professional company. Give SERVPRO of Columbus a call and we can walk you through the steps with your insurance carrier and getting plumbers or other trades involved if needed. SERVPRO of Columbus, is here to work with you and your insurance carrier. 

Like it never even happened.

706-568-1934

Homeowner Tips For Spring

2/2/2022 (Permalink)

Spring arrives with a warm welcome. For those who’ve been trapped inside their homes to stay out of the cold, now is the time to rediscover the outside world. It’s also time to conduct some home maintenance that will help you avoid big repair bills later on. Start with these 15 tasks to get your home in good shape.

  1. Inspect your Roof (We can handle these inspections)
  2. Clean your Gutters
  3. Clean or Replace HVAC Filters (SERVPRO performs Duct Cleanings)
  4. Clean dryer vents
  5. Check the washing machine fill hose
  6. Clean & Repair screens
  7. Clean decks, driveways, fences, etc 
  8. Check foundation for cracks
  9. Repair any cracked or peeling paints/sheetrock (SERVPRO does Construction)
  10. Vacuum your refrigerator coils 
  11. Replace the batteries in your smoke detectors 
  12. Exterior Lawncare (Trees & overgrown Limbs)
  13. Check all windows & doors for the seals 
  14. Maintain vegetation around your AC compressor
  15. Inspect your Water Heater 
  16. Read through your Homeowners Policy
  17. Make sure to have SERVPRO's number saved in your phone

Getting ready for Spring! We know that Winter is sticking around for 6 more weeks! But it never hurts to get prepared now. 

Call SERVPRO of Columbus at 706-568-1934 if you need any assistance. 

Emergency Water Damage Services?

1/7/2022 (Permalink)

Do you need Emergency Water Damage Services?

SERVPRO of Columbus, is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Next Step:

  1. Assign a Project Manager
  2. Schedule inspection date & time 

Once a manager is on-site they will access the property damages and complete the sign up process. 

Call SERVPRO of Columbus, GA 706-568-1934

Commercial Kitchen Fires

1/3/2022 (Permalink)

Whether it is a smoke condition caused by a fire in the prepared food section, an oven fire in a manufacturing facility, or fire suppressing chemicals spread over 40 tons of fresh fruit, the disasters that effect food companies present some pretty awesome challenges. 

Wrong decisions early on can open a Pandora's Box of liability issues even before the matter of cash flow and fulfillment come into play.

  • Companies with sophisticated business system back ups can be stymied when they realize two days after a small fire that their regular staff lacks the knowledge to clean soot and deodorize after a small fire.
  •  Distribution companies turning 50 tons of fresh fruit every week trip when they fail to secure hauling capacity and a destination for destruction of a warehouse brimming with imported product during high import season.
  •  A small chain store manager must decide in hours whether to do a partial open of a store or incur the cost of extended, nighttime cleaning time. nighttime cleaning mitigation.

These are a few of the many real-world challenges we have solved over the past year.  There are many more.

Our approach to commercial losses is to stabilize and then meet with affected parties to understand the goals of all affected constituencies. 

Is your business ready for the next loss! If not SERVPRO of Columbus, can assist not only with the clean up but also we an ERP to provide prior to your next claim. 

Partnerships with Property Managers

12/29/2021 (Permalink)

SERVPRO of Columbus, will work along side the HOA and the owners of the properties. We 

recognizes the urgency to react and to immediately build a recovery plan when we partner with property managers. Winter months aren’t the time for training in front of upset tenants.  Our crews receive technical and service training to identify a situation and do the right thing and to be sensitive to a situation.

Our office works with our partners to make sure documents flow through the right channels which simplifies settlement whether there is a claim or the job is a direct pay. We also anticipate and recognize coverage issues so that tenants and owners understand how the claim will be settled.

The SERVPRO brand is the most recognized and respected brand in the mitigation industry so your first decision to call on SERVPRO of Columbus should be an easy one. We want to be there for you and your tenants. 

Fire Damage Cleanup & Repairs

11/11/2021 (Permalink)

Fire Damage Ceiling rafters and soot damaged walls.

Fire damage disaster can happen at any moment of the day, wreaking havoc on families and businesses. Common causes of fire damage include appliance malfunctions, faulty electrical work, negligence, and natural disasters, all of which are unpredictable. When a fire damage disaster occurs the number one consideration is the safety and security of you and your loved ones. Once everyone is safe and out of harm’s reach it is important to start the fire damage restoration process as soon as possible to limit your losses and protect your property.

The first 24-48 hours after a fire damage disaster is the most critical time for the restoration process, but we understand that this is also the most emotional and stressful time. 

At SERVPRO of Columbus, S. Muscogee/Chattahoochee County,  we will treat you and your property with respect and dignity. We will help guide you through this difficult time, easing your burden by taking care of your home or business.

Call our office at 706-568-1934 24/7, 365-days a year! 

First Steps After Storm Damage

11/11/2021 (Permalink)

Your First Step After Storm Damage

When your home is damaged by hail, tornadoes, windstorms, or hurricanes, having an experienced restoration team on your side to repair your property will be invaluable. At SERVPRO of Columbus, S. Muscogee/Chattahoochee County, we are a full-service licensed general contractor specializing in all types of storm related repairs. We will take action right away to protect your assets with emergency board-up and roof tarping services to protect your damaged building. Then, after the gale has passed, we will restore your property to preloss condition or better.

Specializing In:

  • Thunderstorms
  • Lightning strikes
  • Hurricanes
  • Tornadoes and high winds
  • Hail and ice storms
  • Freezing weather and broken pipes

Protecting Exposed Property

Our region is no stranger to strong weather capable of causing significant destruction. Strong winds rip off shingles or siding, flying debris breaks windows, falling branches pierce roofs, and large hail damages structures. This type of damage then leaves your property vulnerable to water damage and mold growth. At Southeast Restoration, we offer comprehensive storm recovery services including  24/7 emergency response, expert board-up and tarping services, tree removal, and full reconstruction services. No matter the size or scale of the harm to your property, we have the resources to protect, repair and restore your home.

If you need services after the next storm them give our office a call we are will be there for you! 706-568-1934

Professional Trained Experts

11/11/2021 (Permalink)

Commercial Mold Claims

Mold can be a serious problem if it is not remediated the right way. Cleaning and scrubbing mold off surface areas will only take away the surface problem. Until the source of the mold is found and eliminated, your property will continuously experience mold damage. Mold damage doesn’t only affect and damage the structure of your home, it can cause serious health effects for infants, senior citizens, and other people that experience respiratory illnesses.

There are different types of mold and the methods of removal needed may vary. We will recommend an Industrial Hygienist for air quality testing – they’re certified to test and identify types of mold. They prepare a protocol for us, which we follow to remediate the mold.

If you suspect that you might be experiencing a mold problem in your home or business, please contact the experienced and professional team at SERVPRO of Columbus. Our team is qualified and certified to assess the type and amount of damage in your home and then use the proper methods and equipment to quickly take control of the situation before the situation takes control of your home and life!

  • Highly Trained Mold Remediation Specialists
  • Industry Leading Techniques & Equipment
  • Professional Expertise & Guidance
  • Friendly & Supportive Help
  • Honest & Trusted Local Support

Call us today! 706-568-1934

Smoke and Soot Facts

11/9/2021 (Permalink)

Smoke and Soot 

is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, “SERVPRO of Columbus & S. Muscogee/Chattahoochee County ”will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Call our office for your next structure cleaning related to fire. 706-568-1934

Winter is Coming - Frozen Pipes

11/9/2021 (Permalink)

Although, its only fall here in Columbus, GA. We know that Winter will be coming it just has not come to the surface yet. However, there is no reason why we cannot proceed with early planning and taking care of our household pipes. 

When freezing temperatures hit, here are some helpful prevention tips:

  • When you know temperatures will be dipping below freezing, allow water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • Keep your house at a warm, consistent temperature both day and night.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 degrees.
  • If you do end up with frozen pipes, a hand-held hair dryer or heat lamp can thaw them.

When Winter does come make sure you have your local SERVPRO of Columbus number saved and give us a call for your next service. 706-568-1934

Roof Leaks in Local Columbus Hotel

11/9/2021 (Permalink)

Ceiling collapses down in 3rd floor hotel room. Our office received a call from local hotel owner in September to assist with providing emergency services. When our teams arrived in the property there was a total of 6 units with water damage. 

Our crews immediately took action. We completed a walk-through with the owner and discussed the game plan on starting the mitigation process. Once all approval was granted our technicians began services.

As you can see in the attached photo. The ceiling had collapsed and caused debris to damage the contents below. But that not stop within just one room. Three floors down water traveled through the walls and outlets affecting the additional spaces.

SERVPRO performed the following services:

  • Debris removal
  • Removal of damaged materials
  • Anti-microbial treatment 
  • Placement of equipment
  • Daily monitoring
  • Daily meetings with the Project Manager and Owner

Once work was completed we were able to provide the Owner of the Hotel and their Insurance Company a full report of services with readings, signed forms, and photos documenting the events that took place. 

No loss to small or big! We are here for our community and are working with them all steps of the way. 

Call SERVPRO of Columbus Today! 706-568-1934

From the First Call to the Last Hand Shake!

11/5/2021 (Permalink)

SERVPRO of Columbus, S. Muscogee/Chattahoochee County, prides itself in always making sure the customers and clients are happy with our services and the work that we provide them. During this process our team members understand the stress and concerns that our insureds are going through. 

It all starts with the first call that the office staff takes, to scheduling a manager to the property for the initial inspection, then to follow with our crews coming out to perform the services that are needed and finally for our managers and estimators to close out your claims. We train all of our SERVPRO employees to know the importance of great customer service and strive to always do our best!

SERVPRO of Columbus, S. Muscogee/Chattahoochee County has always gone above and beyond to make the loss of your claim less painful and to get your back to your "Like it never even happened," status. From the first call to the Last Hand Shake our teams are here for you!

Call us with your next claim! 706-568-1934   

Reviews! We LOVE Reviews!

11/5/2021 (Permalink)

When you are in search of a local trade what use to be the first thing you would do? If you said searching the Yellow Pages then we are right there with you!

However, now most people have to google or search the world wide web to fine a general trade/contractor. When we do this what is the first thing we look at? The Rating and Reviews! 

Our office LOVES feedback from our customers! We encourage all of our clients to leave us reviews on the experience that they had with our company. The good and the bad. There is always room to grow and we are always here to make sure our clients are well taken care of!

So if you've had services performed by our office from emergency services, to general construction, or general cleanings. Leave us a review and help us grow within our community to be the contractors of your choice! 

*May click the upper right hand icons to leave reviews on main sites*

Fires Related to Candles

11/4/2021 (Permalink)

Recently, our surrounding area has been seeing a spike in Fires to homes. An unexpected fire was related to a candle that was left burning during a recent power outage. 

Key Points:

-Keep candles away from loose fabric materials

-Windows

-Keep candles away from walls & cabinets 

-Candles should be placed in the center of a surface and should not be left unattended for long periods of times.  

The Columbus residence was thankfully able to put of the fire. There was structure damage throughout the home and to her personal property.  

SERVPRO of Columbus, was able to assist the owner, with securing the structure, packing & cleaning contents, cleaning the structure and are now in the process of repairs. 

Call our office for your next fire. 706-568-1934

Time Falls Back - 2021

11/4/2021 (Permalink)

Good Morning Columbus! Time has officially fallen back an hour. 

Daylight Saving Time concludes at 2 a.m. on Sunday, Nov. 7, 2021, when the clock will “fall back” one hour. Days continue to get shorter and Wednesday will be the last day the sun sets later than 6 p.m. until March 11.

Call today to schedule your Holiday carpet cleaning, before your in-laws get to town! 

Other services we offer:

- duct cleaning

- carpet cleaning

- area rug cleaning

- COVID-19 spraying

- general house cleaning (deep cleaning walls, ceilings, bathrooms)

- water damages

- fire damages

- smoke damage

- construction

- mold removal

- contents cleaning and pack outs

We enjoy working with our community even during the Holiday season you can always count on SERVPRO of Columbus! 

706-568-1934

Flood Insurance 101

11/4/2021 (Permalink)

Last year the National Flood Insurance Program reported that 27% of claims related to flood insurance were in areas where there was low to moderate risk of flooding.  Homeowners and renters insurance does not typically cover flood damage.

SERVPRO of Columbus, S. Muscogee & Chattahoochee County will respond immediately to your emergency. We specialize in storm damages and disaster relief,  

the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly. 

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

Have Storm or Flood Damage? Need assistance with your claim?

Call SERVPRO of Columbus, GA 706-568-1934

Home Inspection - Possible Water Damage

10/15/2021 (Permalink)

Can water damaged lead to some of the following topics when you are having your property inspected for listing or buying?

Cracked Walls and Chimneys: Diagonal, or large jagged cracks, in a wall or chimney could be a sign of structure settling, or larger structural issues. Keep an eye out for widening gaps. Gaps reaching ¼” could be an indication of larger issues and should be looked at by a structural engineer, or reputable builder. However, not all cracks mean there are structural issues. The wood structure of a home can shrink, or expand, depending on temperature or humidity fluctuations. Also, the green lumber in new homes will shrink as it dries. Cracking along drywall seams and nail “pops” are usually indicative of this type of movement and are easily repaired.

Bowed or Bulging Walls: Bowed or bulging walls are the result of extreme loads and can cause serious issues with the structure. Walls can bow or bulge due to increased loads from a roof that is too heavy, increased floor loading or hydrostatic side loads. If you notice a bowed or bulging wall it’s best to have it looked at whether it’s cracking or not.

Uneven Windows and Doors: Uneven doors or windows could be the result of structural shifting, or simply poor framing. When checking around windows and doors check for proper function and cracks around the opening, specifically the corners. The corners of windows and doors are generally subject to more pressure than the remaining wall and could be the first place you notice a crack. Doors rubbing the floor or door frame, windows binding, or the development of large jagged cracks around the framing are an indication somethings off. As mentioned earlier, it could just be poor framing. However, if the problem worsens, or cracks begin to widen, they should be looked at by a structural engineer or reputable builder.

Sloping, Sagging, or Cracked Floor: Common home foundations may be made of a concrete slab or a wooden floor joist system. Both systems have their pros and cons, and both can develop issue if conditions permit. Concrete slabs can develop cracks which could be a normal part of settling. As with cracks in a wall, pay attention to gap widening and have them looked at if you they continue to widen. When slabs are found to have gaps widening to the point of concern it’s generally due to poor compaction or poor soil. Damage can be lessened and remedied if addressed early on.

Wood systems can develop their own issues such as sagging, or sloping. You may notice an obvious dip or see that the base trim has developed an obvious gap between itself and the flooring. This could be caused by multiple issues; there may be a joist, or series of joists, that have developed a sag from improper column spacing, there could be a termite infestation that has damaged a joist(s), or you may have pier deterioration issues.

Regardless of which style floor you may have, if you’re seeing signs of worsening issues its best to have it inspected and repaired if necessary. These types of issues can compromise home safety and structural integrity if ignored. 

This implies the same if the property has a longer term or pre-existing water issues that have gone unnoticed. 

Call SERVPRO of Columbus, for your next moisture check or mildew inspection. 706-568-1934

Home Inspection - Roofing

10/12/2021 (Permalink)

Home inspections also examine the various components of the building and its systems. Items such as roofing material condition, HVAC, Plumbing and Electrical systems are all included in the inspection and can have their own conditions that are noted in the report.

Roofing:

There are many types of roofs and many more types of roofing materials. Asphalt composite shingles are the most popular type of shingle in the US. The shingles are made of a base mat of organic material or fiberglass which is covered in asphalt and granular material, they can be had in varying colors and some variations may last up to 30 years. When inspecting this type of material you should look for broken shingles, exposed nails and pay attention to the integrity of the granular materials. The asphalt coating waterproofs the shingle and the granules protect it from the sun. If you notice an overabundance of loose granules, or broken shingles, your roof may need attention. Items such as sky lights and roof vents can be an entrance for water intrusion and should also be checked. Inspectors should check for cracked vent boots, caulking and the flanges around sky lights to ensure the materials are intact and in good condition.

Roof inspections are dangerous. However, they are an important part of an inspection and should be approached with extreme caution. With that said, safety, roof materials and roof integrity are always determining factors when conducting a roof inspection. With these factors in mind, Inspectors may physically walk the roof, or, if conditions dictate, may use binoculars. Many inspectors and insurance companies have also moved to using drones to eliminate the dangers involved with physically walking the roof. Drones also allow a more thorough inspection than the use of binoculars allowing the inspector to get close enough to detect small defects such as exposed nails, or broken shingles, and also allow the inspector to take the necessary pictures needed for their report.

A leaking roof can leave water damage well away from the actual leak and cause a variety of issues. Due to these issues, when a defect is found it should be reviewed by a qualified roofing contractor as soon as possible.

Call SERVPRO of Columbus, if you need any assistance with these steps. 706-568-1934 

Home Inspections - Tip 1

10/7/2021 (Permalink)

Home inspections are defined as a limited, non-invasive examination of the current condition of a home. Used primarily in real estate transactions, they’re an objective look at the building structure and systems. These inspections give the concerned parties an overall look at the actual residence, and unless noted otherwise, does not cover items such as pools and other outbuildings.

Due to repair costs and safety concerns, structural integrity is usually the main item in question. When dealing with structural issues, small items could be indication of larger problems and should not go unchecked. Some of the top things to look for are:

  • Cracked Walls & Chimneys
  • Bowed or Bulging Walls
  • Uneven Windows & doors
  • Sloping, Sagging, or Cracked Floors
  • Sagging Roof or Roof Lines

Keep an eye out for our upcoming blog post that will give examples of all of the above.

Call SERVPRO of Columbus, once your inspection is completed if you need any repairs to your home. 706-568-1934

Spider Webs or Smoke Webs

9/29/2021 (Permalink)

Fire strangeness we all know that but did you know that the flames themselves might not be the greatest risk as far as health dangerous and property damage? Fire smoke is the leading cause of fire death exceeding birds by a 3-1 percent ratio. 

Smoke from any type of fire it's compressed of carbon monoxide, carbon dioxide and sit. Depending on what's burning, many other harmful chemicals also into the air, and are inhaled into your lungs or latch onto walls, furniture, clothing, duck work, and other areas.

Smoke webs can form on all surfaces. Once your property has experienced any form of smoke damage call your local SERVPRO for assistance in cleaning the areas. We will work with you and your insurance company.

Strong thunderstorms lead to flash flooding

8/24/2021 (Permalink)

A lot of people enjoy a good rainstorm. However, some thunderstorms can lead to flash flooding in most areas with heavy rainfall. It's important to know your surroundings and keeping up with local weather alerts. 

Below are a few tips to be mindful of during the next storm:

  • Flooded Roadways - you should turn around and find another route. 
  • Sand Bags (keep stock of sand bags to assist with preventing water intrusion) 
  • Stay Tuned in with your local weather station
  • Don't drink the water (make sure to boil water to destroy most types of disease-causing microorganisms).
  • Be overprotective
  • Keep away from moving water
  • Check on your neighbors
  • Have emergency plan in place

When the water has resided and its time to start the cleaning process use these tips:

  • Get Help (Call SERVPRO of Columbus)
  • Wear PPE (disinfection protection)
  • Throw away food items that came in contact with the flood water
  • Keep an eye out for Scammers 
  • File an insurance claim

Overwhelmed or drained by the recent events? SERVPRO of Columbus is here to help. Give us a call and our office will assist you with your claim.

706-568-19347

5 Things to Do After A Flood

6/29/2021 (Permalink)

Floods can be caused by many things. Severe weather, a sudden downpour of rain, appliance malfunction, and broken pipes can all cause flooding in a home or business. The worse thing you can do when it comes to flood damage is not be prepared. Being prepared means knowing the right steps to talk after a flood has happened. If flooding has occurred, you definitely want to contact SERVPRO of Columbus, who are certified & insured professionals that can successfully remove the water and restore your property – but there are steps you can take before they arrive.

TOP 5 THINGS

  • Stay out of the damage
  • Document with photographs
  • Take Necessary Safety Precautions
  • Are you in a Disaster Zone
  • Check for Mold Growth

Make sure to have your insurance information on hand and reach out to your local franchise here at SERVPRO of Columbus 706-568-1934.

Preventing HVAC Water Damage

6/24/2021 (Permalink)

Your Heating, Ventilation, and Air Conditioning (HVAC) system can cause extensive water damage if it’s not maintained correctly. Common causes of HVAC water damage include a clogged drain, frozen evaporator coils, and pipes that are not connected correctly.

So, it’s essential to care for your HVAC system at least once a year. That helps to prolong the life of your unit and prevent additional heating or cooling expenses. The good news is that HVAC maintenance tasks are pretty easy to do and do not involve hiring a professional most of the time.

How to prevent HVAC water damage

  • Change the HVAC filter regularly
  • Clean the condenser
  • Maintain the condensation drain line
  • How to unclog the drain line
  • Install a condensation pump
  • Maintain the overflow drain pan
  • Have your HVAC system inspected professionally

Who do you call if all else fails?

SERVPRO of Columbus 706-586-1934

Knowing your Policy Coverage

6/10/2021 (Permalink)

Most commercial properties have a high insurance policy and coverage rate. Does your office have a plan of action in place that can answer all of the questions that your restoration company may ask?

Commercial property policies protect business properties and their contents against loss, like fire, theft, or other physical destruction. These policies may also cover loss of income or an increase in business expenses that result from any of the resulting property damage.

Know if your business has a deductible? Confirm that your insurance company has all vendor information that they may need in order to file a claim. 

SERVPRO will work with your insurance adjuster, field rep, and companies site manager that is involved in the claim. We will provide all documentations, photos, forms, labor hours, and estimate to the claim handler. 

It is important to know what your insurance will cover vs what it does not cover and if you have multiple insurance polices for different things. 

Real Estate & Sale By Owners

6/10/2021 (Permalink)

Realtors & Seller's did you know that SERVPRO of Columbus can offer services for the following before listing your next property:

In today's real estate market, you can have an edge with a reputation for having quality listings whether it is a commercial or residential listing. You also want the ability to move a sale through quickly to get your commission.  Presentation is everything.

SERVPRO of Columbus professionals can assist you in many different ways to make this sale the best!  We can assist you in inspecting a crawl space/attic area for mold, water, or biohazard damage and also replace the vapor barrier if needed.  We can assist in estate sales in the case of hoarder clean outs with optional inventory itemization and cleaning services.  

A SERVPRO of Columbus professional can attend your next sales meeting to discuss how to recognize the potential for mold and what to do in case of a fire or water emergency.

So before you risk the opportunity to close the sale of the property, call SERVPRO of Columbus 706-568-1934.

Fire Restoration Services

5/13/2021 (Permalink)

Title: Muscogee County Smoke and Soot Cleanup

Category: Fire Damage

Photo Caption: Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

Body:

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Columbus will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706.568.1934

Smoke Alarms

5/13/2021 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.* The National Fire Protection Association

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.  Business owners should consult the local Fire Marshal to ensure specific building fire codes and smoke detector requirements are met.

SMOKE ALARM SAFETY TIPS:

-Install smoke alarms on every level of the home, including the basement according to alarm instructions.  Larger homes may need more smoke alarms.

-Smoke alarms should be installed away from the kitchen and at least 10 feet away from a cooking appliance to prevent false alarms.

-Test smoke alarms at least once a month using the test button.

-Replace batteries in all smoke alarms at least once a year. If an alarm “chirps,” the battery is low and should be replaced right away.

-Replace all smoke alarms when they are 10 years old.

*Tips and statistics provided by the National Fire Protection Association.

Preparing for a Hurricane by CDC Guidelines

5/4/2021 (Permalink)

The season is almost upon us! It's time to start preparing for the upcoming Hurricane Season of 2021. 

The CDC has updated their website with some recommendations. We will be including that link below for additional information. 

However, your local SERVPRO is prepared with some useful tips as well:

  1. Have an Emergency Plan
  2. Extra Batteries
  3. Can Goods & Dry Goods
  4. Bottled Waters
  5. Flash lights
  6. Generator 
  7. Extra Gasoline 
  8. Contact Numbers

Once the storm has passed...call our office for your storm or flood damages that occurred to your property. 

We can assist with the following:

  • Tarps
  • Tree Removal
  • Dry out
  • Repairs
  • Contents

Give our office a call if you have questions or need additional services: 706-568-1934

https://www.cdc.gov/nceh/features/hurricanepreparedness/index.html

25 Ways to Save Water

4/29/2021 (Permalink)

Are you noticing a higher water bill lately? If some check out these helpful tips:

  1. Check your toilet for leaks
  2. Stop using your toilet as an ashtray or wastebasket
  3. Put a plastic bottle in your toilet tank (see link below for explanation) 
  4. Take shorter showers
  5. Install water-saving shower heads or flow restrictors
  6. Take baths
  7. Turn off water while brushing your teeth
  8. Turn off water while shaving
  9. Check faucets and pipes for leaks
  10. Use your automatic dishwasher for full loads only
  11. Use your automatic washing machine only for full loads
  12. Don't let the faucet run while your are cleaning vegetables

See the additional Tips at the link below. 

Now if your notice any leaking water then call our office for a moisture check. 706-568-1934.

https://www.volusia.org/services/growth-and-resource-management/environmental-management/natural-resources/water-conservation/25-ways-to-save-water.stml#

Commercial Fire Loss

3/30/2021 (Permalink)

Weeks leading up to our newest Hotel here in Columbus, Ga the hotel general contractor called our office after the hotel had a small fire. Now the fire was able to be put out by the local fire department. Although, the fire department did not use water to put out their fire. They used the fire extinguisher and foam to remove the flames. 

Now that this was taken care of there was a lot of SOOT and residue left over. The general contractor explained that they were on a time line and requested that we come out as soon as possible. 

Crews were dispatched within the same day. We started the cleaning process in different stages.

Top to Bottom cleaning

Removing contents (set up their own cleaning stages)

Placed Air Scrubbers

Completed an initial, midway, and final walk-through with the general contactor and owner of the hotel.

The hotel was back up and running for the general contractors next step. 

SERVPRO of Columbus, is proud to be able to assist the local contractors but also assist with the new businesses coming to our area. 

Celebrating 44 Years

3/30/2021 (Permalink)

Happy 44th year SERVPRO of Columbus/ S. Muscogee/ Chattahoochee County. We are celebrating our 44th year in the Columbus community. 

This is a BIG accomplishment to still be here working along side our customers and other small/family owned businesses.

This business was all started with a dream in mind by Dennis & Melissa Carraway. They wanted to have something that they built with their hands and were able to keep the company within the family. 

SERVPRO of Columbus, S. Muscogee/ Chattahoochee is proud to say that our door are still open for all Restoration, Mitigation, General Cleaning, and Reconstruction needs. We are here to assist our fellow neighbors with all of their future claims or projects that may come up. 

We look forward for the next 40 years. 

Support your family owned businesses. 

Thunderstorm Preparedness in Georgia

3/1/2021 (Permalink)

Thunderstorms are beautiful, but they can also be dangerous.  They can cause severe damage to your home and property in Georgia. Thunderstorms include lightning and can:

  • Include winds over 50 MPH
  • Create hail
  • Cause flash floods
  • Cause tornadoes

In most places, a thunderstorm can happen at any time of the year and at any time of the day. As we know in Georgia the weather is never predictable. 

Tips to follow:

  • Sign up for your local community's warning system
  • Cut down or trim back trees from all structures that are close to the roofs
  • Install surge protectors, lightning rods, or a lightning protection system
  • Keep your generator close by incase power goes out
  • Call our local SERVPRO to assist with any wind, tree, or structure damage cause by the storm

Veteran Hiring Pledge

2/24/2021 (Permalink)

Our office is committed in hiring veterans. We are always striving to be a vital part of our community and we want our veterans to be a part of our professional family. Leadership training taught by military is essential for our teamwork and very valuable for our professional growth. In return we offer a clear career path, a healthy working environment, and room for certifications. Anyone interested in applying please go to our website and simply submit your resume. Or you can come to our office and fill out our one page application with your resume. At 140 Gateway Court, Columbus, GA 31909. 

Feel free to spread this information along. Call our office to learn about what positions are currently open. 706-568-1934. We look forward to hearing from you.

Flood Waters

2/11/2021 (Permalink)

SERVPRO of Columbus specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Columbus, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 706.568.1934

Holiday Prevention of Fire Tips

12/28/2020 (Permalink)

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations. So keeping fire safety top of mind in the kitchen during this joyous but hectic time is important, especially when there’s a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer from fire.

Thanksgiving is a peak holiday for cooking fires, and the fire department responds to four times the amount of fires compared to every other day. One of the main contributors to this fire increase is leaving the kitchen while food is still cooking. Therefore, leaving the food unattended and able to cause more damage faster. The second leading factor is cooking equipment, so please be sure to make sure you are using the correct cooking utensils.

Safety tips
  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Thank you to NFPA for safety tips.

SERVPRO of Columbus wants to be sure you are aware on how to prevent these unfortunate situations, but if a fire were to happen we are there for you 24/7 even on holidays. Of course, always making it "Like it never even happened."

Water Classifications In 3 Stages

12/21/2020 (Permalink)

There are three major types of contaminated water. SERVPRO of Columbus/S. Muscogee / Chattahoochee Counties will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Flood Waters

12/14/2020 (Permalink)

SERVPRO of Columbus/S. Muscogee specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Columbus, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 706.568.1934

Restoration for Commercial Buildings

12/7/2020 (Permalink)

Commercial Water Damage

Water damage can happen in many ways. Heavy rain, sprinkler line break, or there could be an overflowing toilet that causes damage in a structure. A frozen pipe could burst and cause extensive damage in the wintertime. A burst pipe or a leaking roof in a manufacturing plant can shut down the production line causing huge losses. Our goal is to minimize downtime and to get your business back up and running at full speed. 

Commercial Fire Damage

A fire in your commercial building can result in extensive damage. Even small, contained fires that are isolated and extinguished quickly can cause extensive damage. It's the smoke that travels seemingly everywhere that is the culprit and causes most damage after a fire. Smoke can get into the ductwork and quickly spread throughout the building. With fire and smoke damage, it's essential to hire fire restoration professionals that can quickly restore your business, warehouse, or retail space. 

Call A Large Loss Specialist

When any of these events happen, it's essential to call restoration professionals immediately to mitigate the damage. When hiring a commercial restoration and cleanup company, it's vital to make sure they have the expertise and equipment to handle large scale jobs. Our location has the experience to handle any size job, from a two-story to a twenty-two story high-rise.

Trauma & Crime Clean Up

11/30/2020 (Permalink)

No one ever wants to come home to find that someone broke into their home/business. After the police leave the property and release the scene what is the next step? 

SERVPRO of Columbus/S. Muscogee/ Chattahoochee Counties  is here to help! We are certified in cleaning those type of scenes. Will working with your insurance company on the claim or self-paying clients. SERVPRO can be on the scene to assist. 

Services our local franchise offer's: 

  • Crime Scene Cleanup
  • Contents/Personal Property inventory 
  • Emergency Board-ups
  • General Construction Repairs (if any interior or exterior damages occurred)
  • General Cleaning (carpet/furniture)

We will work alongside you during this time of trauma. 

If you have any questions please reach out to our office for assistance at 706-568-1934 or via email: SERVPRO1739@knology.net. 

Commercial Awareness

11/25/2020 (Permalink)

Do your employees know what to do in the event of a disaster? Who do they call if they open in the morning and your business is flooded? What if the break room microwave starts a fire?

SERVPRO of Columbus is here to help. We offer a free service called an Emergency Ready Profile. This is a file that we create for your business to keep in a central location that contains emergency contacts, utility company phone numbers, locations and pictures of the utility shut-offs for your building, and any special instructions that you would like to include. We will also attach tags to the utility shut-offs so that they are immediately visible.

Time is always a factor in these types of situations. Having a plan will help to ensure that the damage to your business is minimized.

After everyone is safe and any necessary emergency responders have been called, be sure to call SERVPRO of Columbus at 706.568.1934 so that we can get you back open for business as quickly as possible!

IICRC FIRM

11/16/2020 (Permalink)

Pick a Company with the Right Certifications

If you’re looking for a one-stop shop, be sure to go with a company that is certified in all areas. Here’s a quick guide to help you familiarize yourself with the various commercial restoration certifications and industry organizations:

  • CCT - Carpet Cleaning Technician
  • IICRC - Institute of Inspection Cleaning and Restoration Certification
  • WRT - Water Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • OSHA - Occupational Safety and Health Administration
  • ASD - Applied Structural Drying Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • UFT - Upholstery & Fabric Cleaning Technician

If you just need a company to help with something specific, it’s not always necessary for your provider to be qualified in all areas, but if they are, it only increases the trust factor. It shows that they are as invested in the safety of your property as you are, and you won’t be as likely to have to hire multiple companies for the job to be completed correctly.

SERVPRO of Columbus/ S. Muscogee/Chattahoochee Counties holds these certifications. Give us a call today to work with your next household project.

Plan of Action

11/9/2020 (Permalink)

As many as 50% of businesses never recover following a disaster, according to the latest industry research. SERVPRO of Columbus/S. Muscogee/Chattahoochee Counties can help you plan ahead for a disaster to minimize business interruption by developing an Emergency Ready Profile (ERP) for your business before one strikes. An ERP provides important contact and building information needed to begin a timely mitigation to help minimize how water and fire damage can affect your business. Benefits of an ERP include: 

 
 

  • A no cost assessment of your facility which means there is no need to allocate funds, giving you a great value at no cost. 
  • A concise profile document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. 
     
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action. 
     
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money. 
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

Board Ups

11/1/2020 (Permalink)

Board-up services are designed to safeguard your property and belongings from other forces at work, whether human or environmental, and there are many benefits to acquiring these services for your commercial property.

* They help prevent vandals or thieves from entering your building. Unfortunately, there are many people who try to profit off of a disaster, and seeing an easy opening into a building through broken windows or doors is simply an invitation for these individuals. Boarding up any entrances to the property while you’re gone can keep looters at bay until you have time to get repairs completed.

* They guard against other environmental factors. If any open areas of your building are hit by a rainstorm or intense winds, you’ll be forced to contend with more than just fire damage. Filling in these areas with protective plywood helps to eliminate any chance of flooding, leaks or other mishaps that can end up saving you money for added cleanup.

* They could help you receive more coverage from your insurance company. Insurance companies often require property owners to utilize board-up services, and following their advice can help you get greater coverage if the damage is proven to be solely from the fire. Your provider is unlikely to pay for any extended damage from outside forces, and they could consider giving you less coverage overall for not following procedure.

Call SERVPRO of Columbus for your next board up services. 706-568-1934

'Tis the Season for Holiday Cleaning

11/1/2020 (Permalink)

It would be an understatement to say that the holiday season is a busy time for retail. The ten busiest shopping days of the year occur between Thanksgiving and the new year, and according to the National Retail Federation (NRF), the holidays represent up to 30% of annual business for some retailers. And the action isn’t limited to retail stores; that surge of shoppers also takes its appetite into local restaurants, and its tired feet into movie theaters.

With all of those potential customers trekking about, you probably have at least two goals for your business this holiday season: for your facility to be in tip-top shape, and for your staff to bring their A-game in customer service. Forbes suggests that “if a customer has a good experience [in your store], they’re more likely to make additional impulse purchases.” In other words, you want your staff’s full attention on providing excellent customer service, so those customers leave (and return) happy, and you want your commercial space to be not just festive, but also clean; those boughs of holly won’t be too alluring if they’re decked to dirty, grimy halls. 

With 2020 being such a high risk year, we want to ensure that your building has also been sanitized for COVID-19. 

Give our office a call today for your next services. 

Chimney Cleaning

10/30/2020 (Permalink)

Are you thinking about having your chimney cleaned prior to the upcoming holidays? 

Fireplaces need to be cleaned on a regular basis for the safety of you and your home. Chimney build up can cause smoke or fire related damages. SERVPRO of Columbus can assist with the services of cleaning or rebuilding your home after these losses take place. However, in order to help prevent these, then below are some steps that you can follow.

If you have never cleaned a chimney or a fireplace before, it might be a good idea to hire a professional for an inspection. 

Check out the following link on helpful tips on how to properly clean your chimney prior to this holiday season. 

https://learn.compactappliance.com/fireplace-cleaning-tips/

What Not to do when you have Soot Damage

10/30/2020 (Permalink)

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting and floors will often need a thorough professional cleaning. If your home or business suffers a fire, first contact SERVPRO of Columbus/S. Muscogee/Chattahoochee Counties before attempting to clean yourself. It is important NOT to do the following even though you think it might help the situation: 

  • Do not attempt to wash any walls or painted surfaces. 
  • Do not attempt to shampoo carpet or upholstered furniture. 
  • Do not attempt to clean any electrical appliances (TVs, radios, etc.) that may have been close to fire, heat or water. 
  • Do not consume any foods or beverages that may have been stored close to fire, heat or water as they may be contaminated. 
  • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. 
  • Do not send garments to the dry cleaner. Improper cleaning may set in smoke odor 

Call Us Today at 706-568-1934.  

We specialize in fire and water damage restoration, the cornerstone of our business. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost. 

Hail Damage

10/29/2020 (Permalink)

Hail Damage Scope In the photo you will see that there is hail damage to the shingles. We are able to chalk the roof in order to show damages to the insurance company.

Why SERVPRO? Now Georgia is known for its random weather here in Muscogee County. This insured had a rook leak. It appears that not only did he have missing shingles but there was hail damage.

Most insurance companies require proof of damages to the roof prior to approval of replacement. As you can see in the before photo SERVPRO of Columbus chalked or marked the roof showing the areas of damages.

In the after photo you can see that SERVPRO of Columbus/S. Muscogee/ Chattahoochee Counties was able to assist the insured with the replacement of his roof and the installation of a new roof.

Call SERVPRO of Columbus/S. Muscogee/ Chattahoochee Counties  on your next loss. We look forward to working with you or your insurance company. 

Securing Your Property After a Fire

9/18/2020 (Permalink)

Protect Your Property From Further Damage

After a fire at your Columbus, GA property, you may feel overwhelmed with getting the insurance straightened out, repairing the property and handling everything else you have to do. Safety measures may be the last thing on your mind.  However, it is important to protect your property from further damage, which can take many forms.

  1. Prevention of a Second Fire

If the fire department was called to the scene, the firefighters will make sure the fire is completely out. If you put the fire out yourself, it is up to you to ensure the fire is fully extinguished. Make sure to check for any lingering flames or still-smoldering embers, as these could quickly turn into a full-blown blaze. If an appliance is to blame for the fire, make sure to turn it off. In the case of an electrical fire, be sure to turn off the electricity until an electrician does an inspection and repairs any faulty wiring.

  1. Protection From Unwanted Visitors

Unfortunately, some people consider fire-damaged buildings to be ideal targets for burglary. Your security system may have been damaged in the fire, and vandals are likely able to cut through tarps and plywood. Luckily, a security fence can add an additional layer of protection. Not only can a fence help prevent burglaries; it also keeps out curious people who may injure themselves on your property and hold you liable.

  1. Protection Against Mother Nature

Make sure to board up or tarp over any holes in the structure, including windows that the fire department may have broken in order to release smoke. Doing so prevents rainwater and wildlife from further harming your building and its contents.


The first step of the fire restoration process is preventing further damage. A certified restoration team can determine if you need tarps, plywood, a security fence or some combination of these and other protective measures to keep your building safe from after-fire dangers.

After a Flood

9/4/2020 (Permalink)

After a Storm

No one wants to have to clean up after a flood, but here's how to start.

What should you do after a storm floods your home? After a significant weather event, you may find yourself dealing with conflicting impulses. On one hand, you'll be eager to start the cleanup process right away. On the other hand, you'll probably feel overwhelmed and unsure where to start. While it’s best to have a restoration professional working through the process on your behalf, there are certain steps you can begin while you wait for help to arrive.

Safety First

The first and most important thing to know is how to re-enter a building safely. Never begin damage mitigation until a building has been cleared as safe. 

  • Do not touch electrical equipment if you are wet yourself or standing in water.
  • Don’t walk through floodwaters. Water can be contaminated by oil, gasoline, or raw sewage or possibly even be electrically charged.
  • Turn off electricity to any rooms that are affected by flooding.
  • Don’t operate any electrical equipment while standing in wet or damp locations.
  • Do not turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
  • Wear protective clothing such as boots, long pants, and gloves when entering your home or dealing with flooded areas. I realize this is going to be uncomfortable in Austin since storm season is generally in the late summer heat, but it’s not worth the risk of injury to wear shorts in a flood clean-up.

Next Steps

Once you get into your building, notify your insurance agent. Your policy guidelines will influence your next steps and your agent should be able to recommend a trusted water restoration team in your area. To make sure that your agent has an accurate assessment of the damage, take photos or video to record the condition of your building and possessions. Don’t move any objects or collections without documenting their condition.

At SERVPRO of Columbus, we’re ready to answer your call 24 hours a day, 7 days a week, but there are still some steps you can take the moment you get back home while you’re waiting for our team to arrive.

The faster you act, the more effective the restoration process will be and the better your chances are of saving water damaged possessions.

  • Remove any paintings, art objects, documents and other sensitive materials to a safe, dry place.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Raise wooden furniture out of standing waters and place on blocks if possible.
  • Remove as much excess water as possible by mopping and blotting. 
  • Move large furniture away from walls for better air circulation.
  • Remove and prop up wet upholstery cushions for even drying.

Tips for Carpet Care

If the affected room is carpeted, there are a few things you can do to prevent further damage to your carpet that might not be obvious if you’ve never been through a flood before.

  • Place aluminum foil between furniture legs and wet carpeting.
  • Remove books, newspapers, magazines, or other colored items from wet carpets.
  • Do not leave colored area rugs on wet carpets (or white rugs on wet colored carpets). Color transfer from one can stain the other.

Let Us Help You

Most people only ever have to recover from a flooded home once in their lifetime. When it does happen, it’s good to have a partner who has been through this before. At SERVPRO of Columbus, we have years of experience and the backing of the SERVPRO system to draw on and help make your home "Like it never even happened."

If you are dealing with flood damage, call us for help at (706) 568-1934 or request help online today.

Fire Restoration Services

9/2/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Columbus/S. Musocgee/Chattahoochee County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706.568.1934

When a Storm or Flood Hits, SERVPRO of Columbus is Ready!

8/14/2020 (Permalink)

Lightning Lightning Can Cause Terrible Damage

SERVPRO of Columbus is your local specialist in storm and flood damage restoration. Since we are in and part of your community, we are able to respond quicker to your emergency, with the right resources. With highly trained staff, specialized equipment, and extensive experience, we are equipped to restore your Columbus home or business back to “Like it never even happened.”

We’ve already faced a lot of storms this year, and the season is not over yet. Should large storms impact our area, we are able to activate additional resources to handle any sized disaster. The faster response, the less the damage, the less likely there will be additional damage, and the faster we can get you back to where you need to be.

Have Storm or Flood Damage? Call SERVPRO of Columbus today (706)-568-1934

Certified: SERVPRO Cleaned

7/23/2020 (Permalink)

Certified: SERVPRO Cleaned seal Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned – a defensive cleaning program

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week.

Call SERVPRO of Columbus today at 706-568-1934 for your Certified: SERVPRO Cleaned consultation.

With the Certified: SERVPRO Cleaned badge on your window, you are reassuring your employees and customers that you understand the necessity for a new standard of clean. 

SERVPRO is the #1 choice in cleanup and restoration.  Partnering with our company to provide professional, proactive viral pathogen cleanup for your building will lend you our decades of experience and expertise.  

Are you ready to get started? 

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Covid 19

6/1/2020 (Permalink)

Covid 19 Virus Covid 19 Virus

A pandemic was declared when the Coronavirus Disease of 2019 (COVID-19) was getting worse and unmanageable, inflicting millions of people around the world. The main purpose of this declaration is to provide a ground for each and every country for the declaration of a state of calamity.

As a result, affected countries may utilize their respective budgetary allocations specifically allotted for this type of medical emergency.

The virus is a microorganism that may transfer from one person to another through the nasopharyngeal entry. COVID-19 is both an infectious and communicable disease and this is the main reason why the virus causing it is a dangerous pathogenic organism, unlike other pathogens which are only considered as infectious but not communicable.

To ensure the safety of everyone, it is indispensable to have routine chores of cleaning up your surroundings regularly and thereafter to undertake the method of disinfection to make sure that all pathogenic organisms are eliminated.

Cleaning up is just the performance of cleaning the environment without taking the act of killing the pathogens. In short, you are just removing the visible garbage and specks of dirt. But if you undertake to eliminate a number of pathogens, you will be carrying out the process of sanitation. In essence, you are reducing the number of viruses when you sanitize your environment.

However, due to the deadly feature of COVID-19, it is highly recommended to eradicate them by undertaking the thorough disinfection method within your surroundings, because this procedure undertakes the use of the concentrated solutions to remove or inactivate viruses or bacteria on surfaces.

That being said, the difference between the above-cited terms may clearly be explained through the identification of the stages.

The stage of virus termination should always start at the first level of cleanup, then it is required to either sanitize or disinfect. If you only want to reduce the number of germs, you just need to sanitize, but in case of COVID-19, you need to remove them; disinfection, therefore, is to be undertaken.

SERVPRO of Columbus has always been available for many Biohazard delicate human situations, crises, and disasters, including this Coronavirus outbreak. We want you to know that, while we hope it will be unnecessary, SERVPRO of Columbus is qualified and equipped with the required protocols and processes.

SERVPRO of Columbus is a company to call to not capitalize on a situation but a company to offer a solution if the situation allows. To prevent stigma and discrimination, use only the guidance described by CDC to determine the risk of COVID-19. There is much more to learn about the transmissibility, severity, and other features of COVID-19, and investigations are ongoing.

For more information, you may visit our official website at https://www.SERVPROcolumbusga.com.

For your queries and other concerns, you may contact us at the following telephone number

706-568-1934

Keep Your Air Ducts Clean

5/3/2020 (Permalink)

Duct ducts need to be Cleaned!

Most people spend about 60 to 90% of their time inside the house. Yet, only a few of them really care about maintaining quality indoor air. Having a properly working HVAC system can improve your indoor air significantly. But, removing debris and dust from your duct system is even more effective in eliminating contaminants in the air inside your home.

Below are top 5 reasons you should have your air ducts checked and cleaned by professionals.

1. Duct cleaning prevents health issues.

Over time, dust and other air particles accumulate in your duct system. The air confined in your HVAC system carries harmful contaminants that surprisingly affect your family’s health. Once the dirt has buildup on a great amount, it gives way to skin allergies, asthma, and other respiratory conditions. But with routine air duct cleaning, you can prevent these health problems from conquering your family.

2. Duct cleaning improves your system’s performance.

Proper air duct maintenance and your system’s efficiency go hand in hand. When the ductwork is overcome by multitudes of dust, mold, allergens and pet dander without regular cleaning, it restricts your HVAC system from doing its job. But after cleaning and removing these elements, your system can efficiently and evenly distribute fresh and clean air throughout the house.

3. Duct cleaning increases the lifecycle of HVAC system.

Your heating and cooling system should be one of biggest investments. And, the last thing you have in mind is to buy a new one. Surely, you want to use it for a long time. Statistics show that 9 out of 10 systems do not last long due to less maintenance. Regular duct cleaning significantly adds years to your system’s lifespan. Prevent potential system breakdown and call your HVAC contractor now.

4. Duct cleaning eliminates musty odor at home.

Smelling unpleasant odor has something to do with dirty and clogged duct system. And, using scented candles and air fresheners cannot eliminate the odor. The best thing to do is to have your ducts serviced to improve air quality in your home.

5. Duct cleaning exposes underlying issues in your system.

Although it seems like your system is working good, what lies on it may remain unseen and unknown until it is checked by professionals. With a regular air duct cleaning, you foresee potential mechanical issues on the system, preventing expensive repairs in the future.

Looking for expert duct cleaning and maintenance services? C & K Heat and Air Conditioning is your one-stop shop for all your HVAC needs. Achieve high-quality indoor air with our unmatched duct cleaning service. Call us now! SERVPRO Columbus, 706-568-1934.

IICRC

4/15/2020 (Permalink)

IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of Columbus Georgia is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up to date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

If you would like to schedule service for your home or business, please call today! (706) 568-1934

Pipe Burst

4/4/2020 (Permalink)

pipe Pipe Burst

How Pipes Can Burst Year Round: Signs and What to Do

Not many property owners worry about the risk of pipes bursting in the summer time. In fact, it is only a concern during extremely low temperatures around December, January, and February. As the temperatures drop, the water in the pipes can freeze, expand, and create a fissure within the pipe.

To prevent this from happening, it is highly recommended to keep them insulated or heated by doing the following:

  • Wrapping them with heat tape or insulation
  • Set up heat lamps or space heaters near pipes during extreme conditions

On the other hand, burst pipes can happen at any time of the year due to a number of causes. They can also go undetected for days or even weeks because some are in hidden areas, such as in basements, attics, behind walls, and under floors.

Causes of Pipe Bursts Other than Weather

The most common causes of non-weather related pipe bursts include the following:

  • Hard Water: Naturally, water contains a number of minerals, including calcium and magnesium, referred to as “hard water.” While safe for humans and animals to drink, these minerals will cause significant wear and tear on the pipes. After building up inside, the flow of water is slowed and the pressure increases. The insides will also become corroded and weak. It won’t take long before holes develop and create leaks, and ultimately, water damage. But there is a way to slow down the rate of corrosion: adding a water softener to the water will remove the magnesium and calcium and ultimately decrease the chances of a burst pipe.
  • Poor plumbing: If the property is old or the plumbing was not installed correctly, it’s only a problem waiting to happen. Bad soldering or loose pipe will quickly lead to them bursting, creating a disaster at the worst time.
  • Rust: Older homes and buildings have the highest risk of pipe bursts due to rust and corrosion. These pipes made from iron, steel, and even lead will be quick to rust, causing them to fissure and flood the surrounding area. Many newer homes now have copper and PVC pipes, which can resist rust, but unless necessary, it is cost-prohibitive to run new plumbing lines through a home.

Signs of Pipe Bursts and How to Prevent Them

One of the most obvious signs of a burst pipe is water damage or standing water, but there are others that can let you know of a disaster much sooner. Here are some other signs of pipe bursts as well as how to prevent or limit the damage:

  • Water stains: Water damage will often leave yellow marks. It’s important to notice these and take action right away to fix the problem before it becomes worse, such as water coming through the drywall.
  • Lower water pressure: Pipes leaks can reduce the overall water pressure in your home, usually occurring right away. Make sure to be conscious of this problem, locating the leak sooner than later.
  • Discolored water: If the color of water coming from the faucets is brown or yellow, it is most likely the cause of rust within the pipe. It’s important to locate and replace the pipe right away as it can ruin a number of water-related appliances like the dishwasher and water heater. Make sure to drink bottled water in the meantime.

At any time you notice one of these signs, be sure to call a licensed plumber as soon as possible to fix the leak. Then call for water damage cleanup to extract excess water and repair the affected surfaces.

Burst Pipes – What to Do:

As soon as you find a burst pipe, taking immediate action is crucial. Without immediate attention, the water will spread and seep into additional building materials and furnishings, even increasing the risk of mold growth.

Many pipe bursts occur when nobody is home, such as when the temperature is kept low while the owners are living in a warmer climate. In this situation, consider installing a water-detection sensor that can send alerts to your computer or phone if the pipes become frozen. Installing low-cost security cameras within the home can also keep you updated if there were ever a problem.

In the situation that the pipes do burst while you are not home, make sure that a trusted neighbor is allowed to access the home to shut off the water supply. Letting them know can mean the difference between a saturated carpet and standing water in the home while you are away.

Make sure to call the technicians at SERVPRO Columbus right away for burst pipe water damage restoration services in the Columbus, GA area.

Call for Water Damage Restoration

As soon as the water is shut off, don’t hesitate to call SERVPRO Columbus for emergency flood cleanup. Our technicians are available 24/7 in the Dallas, TX area to respond immediately, extract the water, and set up the drying equipment to prevent as much damage as possible. We can also conduct any repairs as needed, removing soiled drywall, flooring, or carpeting to prevent the risk of mold growth.

SERVPRO of Columbus Ga is a leading provider of disaster restoration services in the Columbus, Ga area, and our technicians are each IICRC-certified, trained, and experienced to provide the best service possible. We also use the industry’s newest equipment and products to ensure quality results while preventing problems in the future.

Give us a call at (7006) 568-1934 if you live or work in the Columbus, Ga area and are dealing with a burst pipe. We are available 24/7.

What is Covered by Homeowner's Insurance?

2/24/2020 (Permalink)

Although homeowner’s insurance policies will have different limits and coverage’s, there are general rules as to what they do cover.

What is Homeowner’s Insurance?

Homeowners insurance is a general coverage that can help to pay the repair and replacement bills after specific types of damages to a property, like water damage, fire, or vandalism. This insurance can also help to cover the cost of other properties if you are at fault or if a visitor was harmed on your property.

What Does Homeowner’s Insurance Cover?

  • Your home
  • Personal property
  • Other structures on your property
  • Liability protection

In addition to the general coverage’s listed above, there are add-on coverage’s that can offer extra protection.

Generally, damages caused by any of the following will be covered:

  • Fires
  • Windstorms
  • Hail
  • Lightning
  • Theft
  • Accidents
  • Hurricanes

It’s also important to know that not all natural disasters are covered. For example, floods and earthquakes are not covered.

If you feel like you may need these too, they can be purchased in addition to your policy. You can also keep them separated, such as having the policies with a different insurance company. Regardless, doing this will keep you covered and protect your family from financial turmoil after a disaster.

A key point to keep in mind is to only purchase enough coverage that will rebuild your home.

Your Home

Your homeowners insurance policy pays to cover the reconstruction or restoration costs of your home. Other structures that are detached from the home, like a garage, swimming pool, tool shed, or gazebo are also covered on most policies, accounting for about 10% of the coverage stated on your policy.

Just keep in mind that the following disasters stated above, such as earthquakes and floods are not covered, nor is general wear and tear.

Liability Protection

Many homeowners insurance policies include liability for lawsuits, property damage caused by you and others, or bodily injury of anyone on your property. It can also pay for the damage caused by your pets. So if your children or pets accidentally break your neighbor’s window, it would be covered by your policy.

If anyone had taken you to court in regards to paying for the damage, the liability portion would also cover the costs of defending you. Although there is a limit stated within each policy.

Generally, liability starts at $100,000, but it should be considered to purchase higher level of protection with your agent, given specific circumstances. If you also own certain assets of high value, purchasing additional coverage, such as an umbrella or excess liability policy, would be a good idea. This way you wouldn’t have to worry about limits or minimal coverage.

The last part of liability includes no-fault medical coverage, so if anyone is injured on your property, they can send the medical bills to your insurance provider. Then you won’t have to be worried about any lawsuit being filed against you. The one limitation to this part is that it does not cover medical bills of anyone, including pets, already living on the property.

Personal Property

In addition to your home, your personal belongings also need to be covered if your home was hit by a natural disaster. So a homeowner’s insurance policy can cover any electronics, furniture, artwork, and any other valuables within your home.

To get an idea of how much coverage to purchase, conduct a home inventory that includes the value of all personal belongings.

You may also be surprised to find that trees, plants, and shrubs are also covered under standard policies, but have a limit of around $500 per plant. But there are some instances when they are not covered, such as poor maintenance or disease.

The policy can cover the cost to repair or replace personal contents, as long as it is a covered disaster listed above. Sometimes it can even cover the items if they weren’t in the house at the time of destruction. Just keep in mind that due to the worth of some items, like artwork, jewelry, collectibles, and silverware, extended coverage can be purchased as they will exceed the general coverage limit.

Additional Living Expenses

Additional living expenses (ALE) can cover the costs of living away from home if the damage caused to the structure has made it unsafe. This would typically cover restaurant meals, hotel bills, and other costs that would be additional to your regular living expenses.

However, this part of the policy should not be treated like an all-expense-paid vacation; there are limitations. While they are separate from the general coverage limit of rebuilding your home, it’s a good idea to know exactly how much would be covered before making accommodations.

For homeowners who rent out a part of their house, the insurance company can also provide the funds for the money you would have collected, had a tenant been living in that part of the home.

Finding a Restoration Provider

Having a homeowners insurance policy to cover the cost to repair the home or building is very important but hiring a service that can provide these repairs for you is just as important. When looking for a provider, you will want to make sure that they are reputable, such as being licensed, trained, experienced, and efficient in their work. Finding a company that can also cover all aspects of the repairs is another requirement since you won’t want to work with multiple vendors throughout the process.

SERVPRO Columbus Georgia

Our professionals are available 24/7 in the Columbus, Ga area and will dedicate themselves to your peace of mind.

One such provider that has all of these qualities and more is SERVPRO of Columbus Georiga. Available 24/7 in the Columbus, Ga area, our professionals are professionals when it comes to rebuilding properties. After receiving your call, we will respond right away to stabilize the property, regardless of the cause of the damage. We will then conduct a full inspection to identify the scope of the project as well as the development of a reconstruction plan.

We Work with Insurance Companies

SERVPRO of Columbus Ga will then proceed to the reconstruction process of the home, attending to all areas with extensive damage and restoring them to their original condition. Finally, we will work with your insurance provider throughout the claims process, providing you with the peace of mind knowing that all damage has been repaired.

If your home has suffered extensive damage in the Columbus, Ga area, don’t hesitate to call SERVPRO of Columbus Ga. at (706) 568-1934. We are available 24/7 to address all property emergencies.

Cleaning Up After a Flood

2/10/2020 (Permalink)

After a flood happens in Columbus, GA, homeowners may be faced with property losses and damage. Unlike a pipe leak, which is relatively clean water, the cleaning requirements for floodwaters are different. Along with potential black water in the mix, there can also be debris and loosened materials to watch for.

Assessing the Damage

Anything the flood waters touch will need to be addressed. If the flooding is overwhelming, a flood clean professional help you address the problem and provide services to get your home looking “Like it never even happened.” During an initial inspection, in addition to checking flooring and walls, check the following for any contact with the waters:

  • Clothing
  • Furniture
  • Carpet
  • Kitchen utensils, plates, cups, etc.
  • Appliances
  • Mattresses
  • Toys

While some of these may be able to be cleaned, such as appliances and furniture, some of them should be thrown away. Things like mattresses and stuffed animals can be difficult to completely clean. If a rug has been saturated more than 24 hours, it may need to be tossed. Any clothes, rugs and furniture should immediately be removed and set out to dry before cleaning.

A Thorough Clean

One of the main cleaning requirements for flood waters is a good flood disinfectant. It will not only eliminate bacteria, stains and odors but also help reduce the potential for mold to grow. Once any wet items have been dried, usually for at least 48 hours, the cleaning process can start. Be sure to clean anything that has been in contact with water and remember to take safety precautions during the process, such as:

  • Wear disposable gloves and clothing.
  • Avoid touching the face or eyes.
  • Refresh cleaning solution when it becomes cloudy.
  • Thoroughly wash hands after cleaning.

While cleaning requirements may feel overwhelming on top of all the other stresses from the flooding itself, it’s important to ensure everything is clean. That will ensure any mold or bacteria is stopped in its tracks before becoming an issue down the road. Call SERVPRO of Columbus at 706-568-1934, we are here to help!

5 Alternatives to Candles to Keep Your Home Safe

1/27/2020 (Permalink)

Diffuser Diffusers are safe

Candles provide warm light and a refreshing scent in your home. They also pose a credible fire hazard. An unattended candle flame can contact a flammable object and create disastrous fire damage. Even though a fire restoration company can help you bring your home back, candle alternatives can prevent these incidents. Continue reading and consider some of the following options.

  1. Oil and Wax Warmers

Warmers are safer solutions that deliver both light and a refreshing scent without an exposed flame. They usually have a small dish with either essential oils or wax. The device powered by batteries or electricity, heats up the contents, providing aroma and illumination.

  1. Electric Candles

If you value the light and aesthetic value that candles give, then you might appreciate electric candles. These items operate on batteries. They largely resemble actual candles and generate around the same amount of light, but they can be left alone with no candle fire risk.

  1. Book Lights

When using light mainly for visual purposes like reading, book lights are the perfect candle alternatives. These devices come with clips so you can attach them inside books, near desks or on any convenient area. They give enough reading light without consuming too much energy or disturbing others.

  1. Fairy Lights

Fairy lights are another flameless solution. These lights are powered by electricity or batteries and can be spread throughout the room to create relaxed, atmospheric lighting. Fairy lights can last for a long time and come in a variety of colors and shapes.

  1. Stick Diffusers

There are several options if you are simply looking for an elegant scent for your home. Stick diffusers deliver a strong fragrance without using any power source. Sticks such as reed absorb the scented oil in the bottle and spread out the pleasant smell.
Though candles may provide both illumination and fragrance for your Columbus, home, there are plenty of safe candle alternatives. Using any of these items can prevent a candle fire from destroying your house.

Fire Safety for Pets

1/13/2020 (Permalink)

Home fires are the most common disaster that the American Red Cross responds to, according to their website – and also, they are the most preventable. According to the United States Fire Administration, an estimated 500,000 pets are affected annually by fires.

It’s important to keep in mind that if you need a plan for your family in case of disaster, you should also have a plan for your pets.

Did you know?

  • The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners’ pets.

The best way to protect your pets is to include them in your family escape plan, in case of disaster. Train your pets to go to you when you call their name that way in the event of a fire evacuation, you can leave with them easily and safely.

The American Kennel Club and ADT Security Services have provided the following tips:

  • Be sure your pet is not left unattended by open flames, such as cooking appliances, candles, or fire place. Be sure to extinguish any flame before leaving your home.
  • Remove stove knobs or protect them with covers before leaving the house. A stove is the number one appliance involved in your pet starting a fire.
  • Invest in flameless candles – these candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle (something cats are notorious for).
  • Secure your pets while you’re away – keep them confined in secure areas that don’t present a potential fire hazard.

Some other tips? Keep pets near entrances when you’re away from your home and keep their collars on. Have leashes nearby and ready in case firefighters need to rescue your pet. You can also affix a pet alert window cling and write down the number of pets inside your house and attach the cling to a front window. This information saves rescuers time when locating your pets.

Pets become a part of our families, and we need to remember that we need to have plans in place for them too when it comes to safely evacuating a home in case of a fire. And remember, if you are victim of a house fire, SERVPRO® of Columbus Georgia can help.

Christmas tree safety tips

12/20/2019 (Permalink)

 Be safe during the holidays!

7 CHRISTMAS TREE SAFETY TIPS FOR HAPPY HOLIDAYS.

For a wonderful while, it’s the most beautiful decoration in your home it may be tall, short, slender or plump, the Christmas tree stands at the center of holiday celebrations. It also stands as a seasonal addition to the house that needs to be treated with special care.

As you make plans to bring home this year’s fir or spruce, are you checking your Christmas tree fire safety list?

We offer this guide for keeping your Christmas tree safe based on our years of experience as Columbus’ most trusted fire cleanup company. We want you to celebrate the season with the security that comes from knowing your home is safe for the holidays.

According to the National Fire Prevention Association, Christmas tree fires cause property damage totaling more than $14 million annually. That figure can’t account for the heartbreak of a house fire over the holidays. These seven simple tips can keep your home and family safe while you all enjoy the Christmas tree’s bright lights and warm glow.

1. CHECK FOR FRESHNESS

Look for a tree with soft, green needles, and confirm its freshness by closing your hand over a bough and gently pulling down. If needles fall off at your touch, the tree is already beginning to dry out, and that can pose a fire hazard.

2. GIVE IT A STABLE STAND

Safely show off your Christmas tree in a sturdy, weighted stand with screw-in stabilizers that help anchor its weight. A large stand also holds plenty of water for keeping a thirsty tree fresh inside your home.

3. STAND IT AWAY FROM HEAT

Make sure the tree is standing at least 3 feet away from any heat source including space heaters, radiators and the family fireplace. High temperatures, flames and embers are serious fire hazards around a Christmas tree.

4. WATCH THE KIDS

A beautiful tree can tempt little hands with pretty ornaments and inspire rowdy playtime around its base. Talk to the kids about home fire safety. Explain that running around close to the tree can topple it and start a fire.

5. WATCH PETS TOO

The family dog and cat can create Christmas tree fire hazards too. Discourage dangerous chewing and tangling accidents by hanging tree light strands and decorations above your pets’ playful reach.

6. TURN EVERYTHING OFF

Always unplug tree lights before you leave the house or go to bed for the night. Turn off nearby space heaters, extinguish candles, and make sure embers are out in the fireplace.

7. GIVE IT AN HONORABLE GOODBYE

When a Christmas tree stops taking up water and starts dropping needles, it becomes more of a fire hazard with each passing day. Give the tree an honorable goodbye at one of the recycling centers across Columbus.

HOW TO KEEP A CHRISTMAS TREE FROM DRYING OUT

This part of Christmas tree fire safety deserves special attention because it keeps your tree fresher through the holidays, and that reduces the risk of a house fire. Good tree maintenance starts before you set it up in its stand.

  • Saw 2 inches off the bottom of the tree stump, but don’t peel back lower bark or drill holes in the trunk. • If you can’t put the tree in its stand right away, prop it up in a large water bucket, and check it daily. • Monitor the tree’s water level every couple of hours on the first day. Afterwards, top it off every 24 hours.

CAN CHRISTMAS LIGHTS CAUSE A FIRE?

We’re often asked about decorations this time of year, so we finish up our Christmas fire safety guide with important pointers about lights on the tree.

  • Always purchase Christmas tree lights that carry the Underwriters Laboratory UL Seal. • Inspect strands for frayed wires and broken sockets, and toss anything that looks damaged. • Don’t overload the tree with older incandescent lights or run too many strands from one extension cord. • Don’t connect incandescent and LED strands together, and keep them on separate extension cords.

WE’RE ALWAYS HERE FOR YOU

This year, gather the family around for a quick review of Christmas tree safety strategies. Make sure everybody understands how important it is to follow the guidelines.

All of us here at SERVPRO of Columbus Georgia send our warmest wishes to you and your family. It’s our honor to serve and be a part of this wonderful community, and we really value your support. Our teams are always here for you, with the best fire damage cleanup and fire restoration services available.

Bonfire Fun!

11/19/2019 (Permalink)

Bonfire Bonfire Fun!

Bonfire Fun!

We at SERVPRO of Columbus have a few tips as we move into the fall grilling and bonfire season. 

Bonfire tips:

  1. Keep a hose or bucket of water nearby so that if an ember or spark gets outside the firepit that you are able to put it out.
  2. NEVER leave a bonfire unattended.
  3. Make sure everyone stays at least 3 feet away from the fire. 
  4. When you are done with the bonfire, make sure the entire fire is put out.  Use water to spray the area down. 
  5. Make sure to walk around the yard before going inside for the night. Check for any sparks or embers. 

Fun times can turn quickly into a catastrophe. We hope you have a fun and safe time having bonfires this Fall.  As always, we at SERVPRO of Columbus are here to help you in the event you have a fire or water damage.

deep frying turkey

11/18/2019 (Permalink)

turkey deep fry Be careful when you fry!

Safety Tips for Deep Frying a Turkey 

Be sure to be safe this Thanksgiving

With a dark, crispy skin on the outside and juicy, flavorful meat on the inside, deep-frying turkey has become a Thanksgiving favorite. With that in mind, deep-frying a turkey can be dangerous and the process can cause a fire quickly. SERVPRO of Columbus Georgia would like to offer these tips and hope you make safety a priority when deep-frying your turkey this Thanksgiving.

Location, Location, Location

Set the deep fryer on level ground a good distance away from any structure. Don’t put it on a wooden deck or under a tree. The center of a level driveway, away from vehicles is a good location.

Completely Thaw the Turkey in Advance

We’ve all heard that oil and water don’t mix. Make sure the turkey is completely thawed before it goes anywhere near the fryer. If not, when the cold ice hits the hot oil, it could cause the oil to rapidly boil over and cause a large fire.

Keep a Fire Extinguisher Handy

Due to the potential for fire, you will want to have a fire extinguisher close by. A Fire can start and spread quickly, and you probably won’t have time to run inside to retrieve one fast enough.

Easy on the Oil

A easy way to know how much oil you will need is to place the turkey in The empty fryer, then fill the fryer with water. Then take the turkey out and notice the water line. The oil should be filled no higher than that line to make sure that it does not boil over when you add the turkey.

Slowly Place the Turkey in the Oil

Be very careful with the turkey, since it will likely be slippery. If you accidentally drop the turkey in the oil too quickly, the oil could splash or overflow, possibly burning you and creating greater risk for a fire. Lower the turkey in the oil slowly.

Wear Safety Gear

Hot oil is prone to splatter, causing burns, blisters and ruined clothing. Be sure to wear goggles, gloves and an apron, and don’t any stand closer to the deep-fryer than you need to be.

Use a Thermometer

Using a thermometer throughout the entire cooking process is a good idea. Make sure the oil is hot enough before you begin, but do not allow it to become too hot. Cook the turkey until it reaches the right temperature, remove it from the oil and immediately turn off the fryer.

Preparing For Holiday Travel

11/15/2019 (Permalink)

suitcases Are you ready for Holiday Travel?

Preparing for Holiday Travel

The Thanksgiving, Christmas and New Year’s holidays are quickly approaching. When leaving Columbus for vacation, few people consider prepping their homes against water damage. You go through your checklist of turning off the coffee pot and stove and locking all the doors, but what happens if you have a leak and need a water pipe repair while you are away? A broken pipe can do a lot of damage, especially if it is left unattended for several days. 

Prepping Your Home

Before leaving for an extended vacation, check your home for leaks. Examine the pipes under the sink and the water heater for any cracks or rust. Inspect the hoses that connect to any appliances. Insulate any exposed pipes if you are leaving in the winter. A pipe that burst due to freezing needs water pipe repair immediately. Ask a neighbor, friend or family member if they can check in on your home periodically. If no one can check on your home, turn off the main water and drain the pipes. 

Preventing Floods

It is important to not only prep your home to prevent damage from a leak but also from a storm. Make sure your gutters are cleaned and water can flow freely through them. Check your sump pump. Clear out any debris you see. Test it by filling the sump pit and turning on the pump. Check your window seals and your roof for any leaks. All of these checks are especially important if any heavy rains or storms are expected in your area.

Returning from a vacation to find your house flooded can be devastating. Standing water can cause real damage to your home. A simple water pipe repair can escalate into a big problem if no one is there to address the issue. Take the time to prep your home against intruding water before you leave. That way you can enjoy your time away without worries.

If you have water damage call SERVPRO of Columbus at 706-568-1934.

g, Christmas and New Year’s holidays are quickly approaching. When leaving Columbus for vacation, few people consider prepping their homes against water damage. You go through your checklist of turning off the coffee pot and stove and locking all the doors, but what happens if you have a leak and need a water pipe repair while you are away? A broken pipe can do a lot of damage, especially if it is left unattended for several days. 

Prepping Your Home

Before leaving for an extended vacation, check your home for leaks. Examine the pipes under the sink and the water heater for any cracks or rust. Inspect the hoses that connect to any appliances. Insulate any exposed pipes if you are leaving in the winter. A pipe that burst due to freezing needs water pipe repair immediately. Ask a neighbor, friend or family member if they can check in on your home periodically. If no one can check on your home, turn off the main water and drain the pipes. 

Preventing Floods

It is important to not only prep your home to prevent damage from a leak but also from a storm. Make sure your gutters are cleaned and water can flow freely through them. Check your sump pump. Clear out any debris you see. Test it by filling the sump pit and turning on the pump. Check your window seals and your roof for any leaks. All of these checks are especially important if any heavy rains or storms are expected in your area.

Returning from a vacation to find your house flooded can be devastating. Standing water can cause real damage to your home. A simple water pipe repair can escalate into a big problem if no one is there to address the issue. Take the time to prep your home against intruding water before you leave. That way you can enjoy your time away without worries.

If you have water damage call SERVPRO of Columbus at 706-568-1934.

Fall Safety Tips

9/20/2019 (Permalink)

Now we know that it still feels like summer here in Columbus, GA, however, we are coming upon Fall/Autumn starting September 23. 

Here are some helpful safety tips:

  • Change the batteries in your smoke alarms and carbon monoxide detectors (when you turn back your clocks for Daylight savings time).
  • Yardwork/holiday decorations - use extra caution when climbing ladders 
  • Check and replace fire extinguishers if they have expired
  • Before turning on your furnace or starting that 1st fire of the year in your fireplace make sure to check to see if there is any buildup that may lead to smoke or fire damage

SERVPRO of Columbus, GA is always here for your restoration or emergency services. Give us a call if you are in need of our services. Enjoy your fall and hopefully some cooler weather. 

Protecting Yourself from Heat Stress

7/1/2019 (Permalink)

Our Safety Tip for the Month of July:

Protecting yourself from heat stress. Heat illness can be a matter of life and death. Workers die from heat stroke every summer and every death is preventable. 

Here are the signs:

Heat Exhaustion - Symptoms

  • Headaches
  • Dizziness or fainting
  • Weakness
  • Wet skin
  • Irritability
  • Thirst
  • Nausea or vomiting

WARNING: If you feel FAINT, CONFUSED, or if you Vomit- seek help fast.

Heat Stroke - symptoms

  • Maybe confused
  • Maybe unable to think clearly
  • May collapse
  • May have a seizure (fits)
  • May stop sweating 

TREATMENT

  1. Call the supervisor & ask for medical help (if in the working environment) 
  2. Move the person to a cooler place to rest in the shade. Stay with the person.
  3. Give the person water as long as he/she is not losing consciousness or vomiting.
  4. Loosen the person's clothing
  5. Help cool the person. Fan the person, put ic packs on the person's groin and underarms, or soak the person's clothing with cool water.

Remember SERVPRO friends and family to stay hydrated in this summer heat and to know what to do in case of an emergency. 

Trauma and Crime Scene Cleanup

5/22/2019 (Permalink)

No one ever wants to come home to find that someone broke into their home/business. After the police level the property and release the scene what is the next step? 

SERVPRO of Columbus is here to help! We are certified in cleaning those type of scenes. Will working with your insurance company on the claim or self-paying clients. SERVPRO can be on the scene to assist. 

Services our local franchise offer's: 

  • Crime Scene Cleanup
  • Contents/Personal Property inventory 
  • Emergency Board-ups
  • General Construction Repairs (if any interior or exterior damages occurred)
  • General Cleaning (carpet/furniture)

We will work alongside you during this time of trauma. 

If you have any questions please reach out to our office for assistance. 

SPRING is Here!

3/25/2019 (Permalink)

It's official SPRING 2019 is here! Although, in some States, the temperatures are still low. SERVPRO of Columbus wants to recommend everyone that we are here for your general cleaning needs (carpet cleanings and duct cleanings). 

Below are some helpful Spring Cleaning Tips:

1. Make a Schedule - print a calendar and pick days to complete a certain task. Not everything needs to be done in one day. 

2. De-Clutter (home offices, junk drawers, closets)

3. Always work from the Top to Bottom

4. Use a HEPA Vacuum 

5. Use Non-Toxin chemicals (SERVPRO always thinks GREEN)

6. Windows and Walls (don't forget behind the doors)

7. Deep clean kitchens and bathrooms (throw-out expired items)

8. Change out those Air Filters in your home (Call SERVPRO today for a duct cleaning and mention your filter size so we can change it out as well)

9. USE PPE - Personal Protective Equipment for anyone with allergies its important to wear a mask and gloves during the cleaning process. 

10. Make-Over it's also a good time to freshen up the home with new candles or pillows or maybe a fresh coat of paint. 

SERVPRO of Columbus is so happy to finally see SPRING arrive. We look forward to hearing for our community when it comes time to schedule your next Duct Cleaning or Carpet Cleaning. 

Personal Property - Move Outs

1/7/2019 (Permalink)

SERVPRO of Columbus works alongside many different insurance companies and their insureds when it comes to Personal Property. 

When a loss occurs and personal belongings are involved SERVPRO offers other services by performing a Pack-Out, Storage, and Pack-Back. 

Our process is very detailed depending on the type of loss. All items that are scheduled to be removed from your property will be inventoried and a list is created so it can be provided to your insurance company. All items are stored in a climate controlled warehouse. Then returned to your property once your home is back to its normal state. 

Give SERVPRO of Columbus a call if you're looking for the right company to handle your personal property "contents" during your next claim. 

Grease Fires

11/12/2018 (Permalink)

Happy Thanksgiving! We here at SERVPRO of Columbus want to remind our customers that this holiday season is not only about celebrating with family around the dinner table but it's also about watching out for Grease Fires or property damages that can occur while preparing for your holiday meal. 

  • Rember if you are frying a turkey to keep the fryer away from the home and not under your carport.
  • Make sure to have a plan ready in case of an emergency does occur. 
  • Place the fryer on a level surface, and avoid moving it once it's in use.
  • Leave 2 feet between the tank and the burner when using a propane-powered fryer.
  • Skip the stuffing when frying turkey, and avoid water-based marinades.
  • Keep children and pets away from the fryer at all times.
  • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing of.

Happy Turkey Day from our SERVPRO family to yours. 

October Awareness Month

10/12/2018 (Permalink)

Happy October! 

SERVPRO of Columbus wanted to bring some awareness to our viewers and let you know that the month of October has Days, Weeks, and Months of awareness that you can take part in. 

October

•    National Physical Therapy Month
•    American Pharmacists Month
•    National Breast Cancer Awareness Month
•    National Dental Hygiene Month
•    National Chiropractic Month
•    Residents' Rights Month

Weeks to note:

•    Oct. 1 to Oct. 7: National Mental Illness Awareness Week
•    Oct. 2 to Oct. 6: National Primary Care Week 
•    Oct. 8 to Oct. 15: Case Management Week
•    Oct. 12 to Oct. 20: Bone and Joint Health Action Week 
•    Oct. 15 to Oct. 21 National Healthcare Quality Week
•    Oct. 16 to Oct. 20: National Health Education Week
•    Oct. 22 to Oct. 28: National Respiratory Care Week

Days to note:

•    Oct. 5: National Depression Screening Day
•    Oct. 10: World Mental Health Day
•    Oct 8: World Hospice and Palliative Care Day
•    Oct. 13: Metastatic Breast Cancer Awareness Day 
•    Oct. 15: Global Handwashing Day (member to singing your ABC's) 

On a side note, we wanted to also mention that Hurricane season is still upon us and we are working alongside our fellow franchisees to assist in all disaster that comes through our areas. 

Hurricane Michael

10/12/2018 (Permalink)

Although our hometown of South Muscogee & Columbus, GA was not heavily impacted by Hurricane Michael. We are sending our crews out to surrounding areas to assist in the relief and remediation of the wake that Hurricane Michael left on October 10th, and October 11th, 2018. 

Remember:

- Notify your family members and friends to inform them that you are safe

- Call your insurance company to start the initial process

- Keep a record of all communications between the insurance company, local contractors, and vendors that you plan on using 

- Do not enter a property that appears to be unsafe

- Do not travel near water areas where powerline are down

- Keep your emergency kits nearby 

*For additional tips please look back at our Hurricane Preparedness Blog from Sept 2018*

SERVPRO of Columbus wants to remind everyone to stay safe and to reach out to your Local SERVPRO for any assistance in the upcoming days, weeks, and months. 

Wheels o’ Fire w/ Harris County Volunteer Fire Department

9/27/2018 (Permalink)

Who says firefighters only put out the fire! Come an join them for their annual motorcycle ride.

SERVPRO of Columbus will have a tent set up for the Wheel’s O’ Fire event this Saturday, September 29th, 2018 to show our support for the Harris County Volunteer Fire Department. We are a community that loves to work alongside the Harris County Chamber and their Volunteers.  This will be our Second year that we’ve been invited to join the fun. If you’re in the area and looking for something great to be a part of. Then stop by and say Hello to Robyn our SMR. 

Interested in riding your Motorcycle? See below on how to sign up.

This exciting event is celebrating its 17th annual ride along. Local riders are encouraged to register online at www.harriscountychamber.org there is a fee, however, proceeds will go to the Harris County Volunteer Fire Department.

Starting point: Piney Grove Baptist Church 20 GA HWY 315 Fortson, GA 

Registration starts at 9 AM

We look forward to seeing you there! 

Hurricane Preparedness - S. Muscogee

9/26/2018 (Permalink)

“History teaches that a lack of hurricane preparedness and awareness are common threads among all major hurricane disasters. By knowing your vulnerability and what actions you should take, you can reduce the effects of a hurricane disaster.”

The above quotes are from the website of the National Hurricane Center.

Be Prepared! Plan Ahead.

  • Know your evacuation and shelter routes
  • Keep your emergency supplies stocked
  • Remain alert and updated on local weather changes
  • Make plans for pets
  • Check with insurance to see if you have Flood Insurance
  • Board-up windows/doors if you do leave

Recommended Emergency Supply List

  • A three-day supply of bottled water per person
  • Non-perishable food (canned, dried, etc.)
  • First Aid Kit and any prescription medicines
  • Battery-powered radio, extra batteries
  • Flashlights, batteries
  • Flares, booster cables, tire repair kit, fire extinguisher
  • Special items for infants, elderly or disabled family members, pets
  • List of emergency phone numbers

Returning Home

  • Come back when the city allows
  • Enter your home with caution
  • Beware of snakes, insects, and animals driven to higher ground by flood waters
  • Check electrical breakers
  • Take photos of any damages to the property
  • Assist your neighbors if possible

SERVPRO of Columbus/S. Muscogee is here to assist you with all remediation or nation disaster needs.

When A Tree Falls

7/30/2018 (Permalink)

Tree Being Removed From Roof

Here in the Muscogee County area, we have had an unusual amount of heavy rain and storms so far this year. With those come strong winds that can weaken the trees surrounding your home until one day you hear a sound that every homeowner dreads. A tree has given in to the stress and CRASH, there is a tree in your living room and the rain is pouring in. Now what?

 First: Make sure your family and pets are safe.

Second: If you can safely do so, turn off the      power. Water + Electricity = Bad

Third: Call SERVPRO of Columbus @ 706.568.1934

 We are on-call 24 hours a day to respond to your storm damaged home or business. SERVPRO of Columbus can handle the entire job from top to bottom, and coordinate directly with your insurance company to make the process as stress free as possible. We handle insurance claims for storm damaged homes and businesses all the time, and are familiar with all of the local insurance agents and adjusters.

 Our quick respondors will mitigate your home to help prevent any further damage from the storm and after one of our professional tree removal contractors removes your new addition, we can clean, dry, and repair your home or business. It is always easier dealing with one company that can do everything, than several companies doing different parts of a job.

 Don’t let a tree on your roof or storm damage stress you out. Whether you live in Fortson, Midland, Upatoi, Columbus, Ft. Benning, or any of the surrounding areas, you can call SERVPRO of Columbus 24/7 at 706.568.1934 to any size disaster!

Small Fire, Big Deal

7/19/2018 (Permalink)

A Small Fire Can Be A Big Deal

A fire inside your home or business is never good, but what if it is a just a small kitchen fire that was extinguished quickly, or a shorted out electrical outlet that only burned for a few minutes? The damage caused by a small fire can still be a huge problem. Smoke and soot travel quickly, especially through air vents, and sometimes it can be difficult to know what other areas of your home or business have been affected.

      There are actually different types of smoke and soot that must be cleaned using solutions that are specifically designed to target the type of damage you have, and the kind of surface it has settled on. SERVPRO of Columbus has specially trained and certified technicians that know where to look, and perform tests to determine what type of smoke or soot your home and belongings have been affected by. They know exactly what solutions are used on particular surfaces and materials to restore them while preventing further damage that can be caused by using chemicals or cleaners not designed for your specific type of damage.

 So, before you wipe down that antique table that your grandmother gave you with “furniture cleaner”, or spray your curtains with that blue bottle from under the sink, call SERVPRO of Columbus at 706.568.1934 any time, day or night

How Dry Is Dry

7/17/2018 (Permalink)

A Typical Moisture Meter Used By SERVPRO Technicians

How Dry Is Dry?

 When you experience water damage to your Columbus, Ga home or business, how do you know when it is really dry?

At SERVPRO of Columbus, we have certified technicians that use professional techniques and equipment like moisture meters to ensure the proper amount of drying has taken place. 

Did you know that some materials can be over-dried? Things like wood floors and some building materials require a certain amount of moisture to maintain their strength and shape. The proper amount can also be dependent on several factors like elevation and region.

Our technicians know exactly how much moisture is appropriate for all of the materials in your home, and will be sure to restore them correctly.

If you have water damage in Muscogee County, call SERVPRO of Columbus 24 hours a day @ 706.568.1934. We look forward to hearing from you!

Muscogee County Mold

5/15/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remedy your mold infestation.

Mold Growth Conditions In Columbus, Ga

5/15/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Columbus to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 706.568.1934

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Columbus for mold remediation services.

Is Your Columbus, Ga Business Prepared?

5/15/2018 (Permalink)

Do your employees know what to do in the event of a disaster? Who do they call if they open in the morning and your business is flooded? What if the break room microwave starts a fire?

SERVPRO of Columbus is here to help. We offer a free service called an Emergency Ready Profile. This is a file that we create for your business to keep in a central location that contains emergency contacts, utility company phone numbers, locations and pictures of the utility shut-offs for your building, and any special instructions that you would like to include. We will also attach tags to the utility shut-offs so that they are immediately visible.

Time is always a factor in these types of situations. Having a plan will help to ensure that the damage to your business is minimized.

After everyone is safe and any necessary emergency responders have been called, be sure to call SERVPRO of Columbus at 706.568.1934 so that we can get you back open for business as quickly as possible!

For Immediate Service To Your Columbus Business

2/9/2018 (Permalink)

SERVPRO of Columbus provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Muscogee County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 706.568.1934

Commercial Services

There's never a convenient time for fire or Water damage to strike your Columbus, Ga commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Mitigation

Sick Employees? It Could Be In The Air.

2/9/2018 (Permalink)

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the duct work should be a high priority, In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate bacteria, odors, and contaminants such as mold and irritating dust throughout your building.

Unlike the majority of the duct cleaning services, your SERVPRO of Columbus Franchise Professional uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

We can Help:

    • Remediate Bacteria, Fungi and Mold
    • Reduce Potential for Mold Growth
    • Restore Peak Energy Efficiency
    • Eliminate Offensive Odor

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.

CALL US TODAY at 706-568-1934

Columbus, GA Residents: Follow These Mold Safety Tips If You Suspect Mold

1/19/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Columbus for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Columbus specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 706.568.1934

When Storms or Floods hit Columbus, SERVPRO is ready!

1/19/2018 (Permalink)

SERVPRO of Columbus specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Columbus, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 706.568.1934

Columbus, GA Residents: We Specialize in Flooded Basement Cleanup and Restoration!

1/19/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Columbus basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 706.568.1934

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Columbus and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 706.568.1934

Columbus, Ga Smoke and Soot Cleanup

1/19/2018 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Columbus will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706.568.1934

IICRC Certified Firm

1/19/2018 (Permalink)

SERVPRO of Columbus is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Columbus, Ga 24 Hour Emergency Water Damage Service

1/19/2018 (Permalink)

SERVPRO of Columbus is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 706.568.1934

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Columbus has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Columbus, Ga Commercial Property After A Water Damage Event

1/16/2018 (Permalink)

Flooding and water damage events at Columbus commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Columbus, Ga Water Damage Event

1/16/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Columbus provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Columbus arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 706.568.1934

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Columbus

SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What is Lurking in Your Ducts?

1/27/2017 (Permalink)

Duct Cleaning Professionals!

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority, In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.


Unlike the majority of the duct cleaning services, your SERVPRO of Columbus Franchise Professional uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.


We can Help:



  • Remediate Bacteria, Fungi and Mold

  • Reduce Potential for Mold Growth

  • Restore Peak Energy Efficiency

  • Eliminate Offensive Odor


In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process.


CALL US TODAY at 706-568-1934

Does Your Columbus Home Have A Mold Problem?

12/19/2016 (Permalink)

In Columbus, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 706-568-1934

Holiday Fire Prevention

11/18/2016 (Permalink)

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations. So keeping fire safety top of mind in the kitchen during this joyous but hectic time is important, especially when there’s a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer from fire.

Thanksgiving is a peak holiday for cooking fires, and the fire department responds to four times the amount of fires compared to every other day. One of the main contributors to this fire increase is leaving the kitchen while food is still cooking. Therefore, leaving the food unattended and able to cause more damage faster. The second leading factor is cooking equipment, so please be sure to make sure you are using the correct cooking utensils.

Safety tips
  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Thank you to NFPA for safety tips.

SERVPRO of Columbus wants to be sure you are aware on how to prevent these unfortunate situations, but if a fire were to happen we are there for you 24/7 even on holidays. Of course, always making it like it never even happened.

 

Our Fire Damage Restoration Services

10/25/2016 (Permalink)

Title: Muscogee County Smoke and Soot Cleanup

Category: Fire Damage

Photo Caption: Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home.

Body:

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Columbus will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706.568.1934

Categories

Archived Posts